How is your internet service impacting your business?

Dear Business Owner,

The Simi Valley Chamber's Economic Development Committee is committed to addressing all issues impacting our local business community.

Many businesses have expressed concern regarding the reliability of their internet service. We are concerned that this may be negatively impacting the productivity of our local businesses, here in Simi Valley. We would appreciate your feedback on your experience with your internet service. Your responses will be anonymous and confidential; only summarized survey results will be shared with our Committee and City Council to assist in addressing this matter.

Please take this brief survey by Monday, May 1.

Thank you in advance for your feedback.

Rana Ghadban
President/CEO

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* 1. Who is your internet provider?

Spectrum

ATT

Telepacific

Siteserver

Usenet

Gocreative Wireless

Green Razor

Other (please specify)

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* 2. How satisfied are you with the...

	Highly Unsatisfied	Unsatisfied	Somewhat Satisfied, Somewhat Unsatisfied	Satisfied	Highly Satisfied
Service provider	Service provider Highly Unsatisfied	Service provider Unsatisfied	Service provider Somewhat Satisfied, Somewhat Unsatisfied	Service provider Satisfied	Service provider Highly Satisfied
Speed	Speed Highly Unsatisfied	Speed Unsatisfied	Speed Somewhat Satisfied, Somewhat Unsatisfied	Speed Satisfied	Speed Highly Satisfied
Reliability	Reliability Highly Unsatisfied	Reliability Unsatisfied	Reliability Somewhat Satisfied, Somewhat Unsatisfied	Reliability Satisfied	Reliability Highly Satisfied
Cost	Cost Highly Unsatisfied	Cost Unsatisfied	Cost Somewhat Satisfied, Somewhat Unsatisfied	Cost Satisfied	Cost Highly Satisfied

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* 3. How much do you pay for your internet services?

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* 4. Does your internet service negatively impact your business productivity?

Yes

Please explain (optional):

How is your internet service impacting your business?

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* 1. Who is your internet provider?

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* 2. How satisfied are you with the...

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* 3. How much do you pay for your internet services?

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* 4. Does your internet service negatively impact your business productivity?

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* 5. Please provide any additional comments and/or concerns about your internet service.

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* 6. What are your major cross streets?

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* 7. What is your zip code?