HCV Customer Service Inspections

Inspections Process

The Housing Choice Voucher Program is working to enhance the inspection process. Please provide feedback on your most recent experience with Inspections.

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* 1. Were you notified about the most recent inspection that was held?

Yes

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* 2. Did the Inspector show up timely, within the 2-hour window?

Yes

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* 3. Were you or a representative present for the inspection?

Yes

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* 4. On a scale of one to ten, with one being very dissatisfied and 10 being very satisfied, how would you rate the inspection process?

1 = Very Dissatisfied

10= Very Satisfied

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* 5. If dissatisfied with the inspection process, please provide feedback on how to improve the process.

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* 6. Are you aware of NSPIRE?

Yes

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* 7. Do you use the Partner Portal as a resource for inspection related information?

Yes