Thank you for participating in our survey! By taking 5-10 minutes to answer these questions, you’ll help us better understand what software features will be important to you in the near future.

Don’t worry if you don’t have all the answers, just fill out the ones you know!

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* 1. Which area of your business do you intend to invest in most heavily over the next 12 months? Please choose one:

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* 2. Please explain why:

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* 3. What is your key focus in the above area?

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* 4. Which area of your business do you intend to invest in most heavily over the next 2-3 years? Please choose one:

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* 5. Please explain why:

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* 6. What is your key focus in the above area?

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* 7. If you have any other comments, please write them here:

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* 8. What is your biggest challenge in the sales department? Please choose one:

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* 9. Please explain why:

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* 10. When do you plan to start introducing CRM processes and tools into your business?

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* 11. If you have any other comments about problems and challenges in the sales department, please write them here:

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* 12. What is your biggest challenge in the service department? Please choose one:

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* 13. Please explain why:

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* 14. Please select whether you...

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* 15. If you have any other comments about problems and challenges in the service department, please write them here:

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* 16. What is the biggest challenge in the parts department? Please choose one:

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* 17. Please explain why:

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* 18. Please select how you would describe your interactions between parts and service departments:

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* 19. Please explain why:

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* 20. If you have any other comments about problems and challenges in the parts department, please write them here:

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* 21. Do you make use of any special VAT accounting schemes; i.e. Cash Accounting for either sales or purchases?

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* 22. If yes, please state which scheme

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* 23. Please select whether you…

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* 24. If you have any other comments about problems and challenges in the Finance department, please write them here:

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* 25. Please select whether you…

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* 26. If you have any other comments about problems and challenges in the area of Machinery Hire, please write them here:

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* 27. If you'd like to participate in the hamper raffle, please enter your contact details below.

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