IT Business Trends 2021

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* 1. As was the trend, did your organisation go through a digital transformation during the COVID-19 times?

Yes

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* 2. If yes, what benefits did you observe of digital transformation?

Better resource management

Better and faster decision-making

Improved agility and productivity

Improved customer strategy with a data-driven approach

Reduced cost significantly

Elimination of outdated solutions

Improved profitability

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* 3. What measures is your organisation taking to keep pace with digital transformation?

Creating new enterprise collaboration systems

Getting rid of legacy systems and adopting new-age technology

Focusing on employee upskilling

Hiring more technical staff for smooth operations

Analysing data for well-informed business decisions

Focusing more on customer satisfaction

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* 4. The year 2020 has put a question mark on the growth of the companies. How did your organisation fair during the unprecedented times?

We saw no/minor impact

We recorded significant growth

We observed a significant loss

Not sure

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* 5. How was your employees’ productivity during the lockdown and WFH?

Productivity increased

Productivity decreased

Productivity was indifferent

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* 6. What technology is your organisation focusing on to boost business in 2021?

Artificial Intelligence/Machine Learning

Enterprise AI

Cybersecurity

Cloud Computing

Robotics and Automation

Chatbots

Data Analysis

Augmented Reality & Virtual Reality

Quantum Computing

Blockchain

Internet of Things

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* 7. Which technical skills will be in high demand in 2021 for tech-based hiring?

Artificial Intelligence / Machine Learning

Cloud Computing

Data Science and Analytics

Automation

Big Data

Cybersecurity

Programming and software development

Hardware and networking

Blockchain

Other (please specify)

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* 8. Which security area do you think must be focused on in 2021?

Data Privacy

Cloud Security

Active Defence

API

Account management

Endpoint Protection

Edge/IoT

Hybrid Network Security

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* 9. What are the most popular ideas which are running on the wheels of the IT industry?

Social media networking

Patient portals

Digital marketing

Mobile Applications

Website Applications

Online Shopping Portals

Internet Banking

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* 10. What non-IT sector will see technological advancements the most in 2021?

Banking

BFSI

FMCG

Automobile

Manufacturing

Construction

Education

Retail

Travel and Hospitality

Media and Entertainment

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* 11. How much do you foresee the growth of your company in 2021?

Less than 5%

5-25%

25-50%

More than 50%

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* 12. What are the hiring plans of your organisation in 2021?

0-25% of the current headcount

26-50% of the current headcount

51-75% of the current headcount

More than 75% of the headcount