Fall 2018 Island Total Fitness Member Satisfaction Survey

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* 1. How long have you been a member of Island Total Fitness?

0-3 months

3-6 months

6-12 months

over 1 year

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* 2. How many days per week do you attend classes?

1-2 times per week

3 times per week

4 times per week

5+ times per week

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* 3. What time class(es) do you primarily attend? Select all that apply.

Early AM

Mid Morning

Early Afternoon

Evening

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* 4. What type of class(es) do you primarily attend?

Crossfit

Open Gym

Core

Gymnastics

All of the Above

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* 5. What is the best way to communicate events & happenings at Elite functional Fitness with you?

Text

Website

Facebook

Snail Mail =)

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* 6. How likely are you to recommend Elite Functional Fitness to a friend?

I always recommend! This is the best place on earth!

somewhat likely

Not likely at all

What's a friend?

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* 7. Rate your satisfaction level with the following at EFF (Please include any comments in the comment box below):

	Very Dissatisfied	Somewhat Dissatisfied	Neutral	Somewhat Satisfied	Very Satisfied
Facility	Facility Very Dissatisfied	Facility Somewhat Dissatisfied	Facility Neutral	Facility Somewhat Satisfied	Facility Very Satisfied
Equipment	Equipment Very Dissatisfied	Equipment Somewhat Dissatisfied	Equipment Neutral	Equipment Somewhat Satisfied	Equipment Very Satisfied
Price	Price Very Dissatisfied	Price Somewhat Dissatisfied	Price Neutral	Price Somewhat Satisfied	Price Very Satisfied
Trainers	Trainers Very Dissatisfied	Trainers Somewhat Dissatisfied	Trainers Neutral	Trainers Somewhat Satisfied	Trainers Very Satisfied
Atmosphere	Atmosphere Very Dissatisfied	Atmosphere Somewhat Dissatisfied	Atmosphere Neutral	Atmosphere Somewhat Satisfied	Atmosphere Very Satisfied
Workout Programming	Workout Programming Very Dissatisfied	Workout Programming Somewhat Dissatisfied	Workout Programming Neutral	Workout Programming Somewhat Satisfied	Workout Programming Very Satisfied
Amount of Coaching	Amount of Coaching Very Dissatisfied	Amount of Coaching Somewhat Dissatisfied	Amount of Coaching Neutral	Amount of Coaching Somewhat Satisfied	Amount of Coaching Very Satisfied
Quality of Coaching	Quality of Coaching Very Dissatisfied	Quality of Coaching Somewhat Dissatisfied	Quality of Coaching Neutral	Quality of Coaching Somewhat Satisfied	Quality of Coaching Very Satisfied
Structure of Class	Structure of Class Very Dissatisfied	Structure of Class Somewhat Dissatisfied	Structure of Class Neutral	Structure of Class Somewhat Satisfied	Structure of Class Very Satisfied
Music	Music Very Dissatisfied	Music Somewhat Dissatisfied	Music Neutral	Music Somewhat Satisfied	Music Very Satisfied
Cleanliness	Cleanliness Very Dissatisfied	Cleanliness Somewhat Dissatisfied	Cleanliness Neutral	Cleanliness Somewhat Satisfied	Cleanliness Very Satisfied
Events	Events Very Dissatisfied	Events Somewhat Dissatisfied	Events Neutral	Events Somewhat Satisfied	Events Very Satisfied

Other (please specify)

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* 8. Please rate your level of interest in EFF offering the following:

	Not at all interested	Somewhat interested	Very Interested, but would not be willing to pay more for this	Very Interested and would be willing to pay more for this
Additional Class Times (Please comment time & class below)	Additional Class Times (Please comment time & class below) Not at all interested	Additional Class Times (Please comment time & class below) Somewhat interested	Additional Class Times (Please comment time & class below) Very Interested, but would not be willing to pay more for this	Additional Class Times (Please comment time & class below) Very Interested and would be willing to pay more for this
Seminars/Workshops (Please indicate what topics you might be interested in below)	Seminars/Workshops (Please indicate what topics you might be interested in below) Not at all interested	Seminars/Workshops (Please indicate what topics you might be interested in below) Somewhat interested	Seminars/Workshops (Please indicate what topics you might be interested in below) Very Interested, but would not be willing to pay more for this	Seminars/Workshops (Please indicate what topics you might be interested in below) Very Interested and would be willing to pay more for this
Personal Training (Please do not choose option 3 for this)	Personal Training (Please do not choose option 3 for this) Not at all interested	Personal Training (Please do not choose option 3 for this) Somewhat interested	Personal Training (Please do not choose option 3 for this) Very Interested, but would not be willing to pay more for this	Personal Training (Please do not choose option 3 for this) Very Interested and would be willing to pay more for this
More Events	More Events Not at all interested	More Events Somewhat interested	More Events Very Interested, but would not be willing to pay more for this	More Events Very Interested and would be willing to pay more for this
Additional Programs (Please Comment below)	Additional Programs (Please Comment below) Not at all interested	Additional Programs (Please Comment below) Somewhat interested	Additional Programs (Please Comment below) Very Interested, but would not be willing to pay more for this	Additional Programs (Please Comment below) Very Interested and would be willing to pay more for this

Other (please specify)

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* 9. Please Rate the Following for Coach Matt (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 10. Please Rate the Following for Coach Crizzy (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 11. Please Rate the Following for Coach Tommy (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 12. Please Rate the Following for Coach John (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 13. Please Rate the Following for Coach Shannon (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 14. Please Rate the Following for Coach Jess (Please be honest. Feedback is the number one way for us to become the best gym on the island).

	Needs Work	Good	Very Good	Excellent	N/A
Proficiency in teaching Skills & Movement.	Proficiency in teaching Skills & Movement. Needs Work	Proficiency in teaching Skills & Movement. Good	Proficiency in teaching Skills & Movement. Very Good	Proficiency in teaching Skills & Movement. Excellent	Proficiency in teaching Skills & Movement. N/A
Coach's ability to make the class fun and enjoyable (Personality).	Coach's ability to make the class fun and enjoyable (Personality). Needs Work	Coach's ability to make the class fun and enjoyable (Personality). Good	Coach's ability to make the class fun and enjoyable (Personality). Very Good	Coach's ability to make the class fun and enjoyable (Personality). Excellent	Coach's ability to make the class fun and enjoyable (Personality). N/A
Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner?	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Needs Work	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Very Good	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? Excellent	Professionalism from the coach. How are they at addressing your concerns, questions, and comments in a professional and helpful manner? N/A
Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout?	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Needs Work	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Very Good	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? Excellent	Coach's form and correction techniques? How are they at giving you feedback on form, correction, and technique either before or during or after a workout? N/A
Coach's ability to motivate you?	Coach's ability to motivate you? Needs Work	Coach's ability to motivate you? Good	Coach's ability to motivate you? Very Good	Coach's ability to motivate you? Excellent	Coach's ability to motivate you? N/A
Attitude	Attitude Needs Work	Attitude Good	Attitude Very Good	Attitude Excellent	Attitude N/A

Other (please specify)

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* 1. How long have you been a member of Island Total Fitness?

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* 2. How many days per week do you attend classes?

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* 3. What time class(es) do you primarily attend? Select all that apply.

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* 4. What type of class(es) do you primarily attend?

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* 5. What is the best way to communicate events & happenings at Elite functional Fitness with you?

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* 6. How likely are you to recommend Elite Functional Fitness to a friend?

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* 7. Rate your satisfaction level with the following at EFF (Please include any comments in the comment box below):

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* 8. Please rate your level of interest in EFF offering the following:

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* 9. Please Rate the Following for Coach Matt (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 10. Please Rate the Following for Coach Crizzy (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 11. Please Rate the Following for Coach Tommy (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 12. Please Rate the Following for Coach John (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 13. Please Rate the Following for Coach Shannon (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 14. Please Rate the Following for Coach Jess (Please be honest. Feedback is the number one way for us to become the best gym on the island).

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* 15. What else can we do to make your experience at EFF a more positive one?