About

The Intensive Therapeutic Care reforms represent a significant reform in how out of home care services are delivered to young people with complex needs in New South Wales, Australia.

This is a time of significant change for organisations who are faced with the challenge of simultaneously introducing the change whilst continuing to provide quality care for young people. Implementation science tells us that reform of this scale can take up to seven years to embed and mature.  It is a complex task indeed. There will have been foreseen and unforeseen challenges along the way as well as many successes.

As ITC providers, you have all been interested to know more about how everyone is progressing.  Are you sharing similar successes?  Are you facing similar challenges?  What can we learn from each other through this process of change?

This survey aims to take-the-pulse of how the process of change is going from the perspectives of the critical ITC staff within organisations. It provides a unique opportunity for direct care staff, Case and House Managers, Therapeutic Specialists and Program/Senior Managers across the ITC system to contribute to the snapshot that will be produced by this survey. 

Who should take this survey?
This survey is for residential workers, house supervisors/managers, therapeutic specialists, case managers and senior operations and executive leaders delivering Intensive Therapeutic Care in New South Wales. For the snapshot to be a representative as can be we encourage you to distribute the survey widely across the range of roles within your ITC teams.

How long will it take?
The survey will take 15 to 20 minutes to complete, depending on your role and length of responses.

Anonymity
This survey is anonymous. All response data will be de-identified for analysis and publication.

What will happen with the survey findings?
We will produce a report that we will share with you. This will be published on the Centre’s website, at cetc.org.au The findings will be discussed with you in webinars and forums.

What’s in it for me?
In addition to contributing to a more robust understanding of how the ITC reforms are going so far, the agency with the most survey respondents will get THREE complimentary tickets to the Childhood Trauma Conference in May 2021, valued at over $3000. To find out more about the conference click here
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