Why are we doing this survey?

Last year we heard from children and young people across Cheshire and Merseyside. You told us what helps to make appointments feel right for you, things like;
  • being spoken to clearly
  • understanding what’s happening
  • having a say in your care.
Some of you also shared when appointments didn’t feel so good, like;
  • times when you felt invisible
  • time when you felt left out of your appointment.
As a result of your feedback, Beyond has teamed up with the ISupport team to try and help make using health and social care services better. Now we need your help again!

We’d love to know which services you think ISupport should visit first!
Your voice matters, and we really appreciate you sharing your views with us!

This form isn’t a way to make a complaint. If something has upset you or you are not happy with the care you have received then you need to talk to a trusted adult. They can help guide you to the right place like PALS (the Patient Advice and Liaison Service), who are there to listen and help.
This form is anonymous please do not add your name or any contact details.
First tell us a little bit about you

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* 1. How old are you?

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* 2. Do you live in Cheshire or Merseyside?

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* 3. Do you have any disabilities, neurodivergence or additional support needs? (it is okay not to answer this)

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* 4. Which of the following hospital services have you used? (tick as many as you like)

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* 5. Which of the following community services have you used?

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* 6. Which of these services could be improved and why?

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* 7. Which of these services were good and why?

Thank you so much for sharing your views, we will use this information to focus our work over the next year.
If you would like to know more about what we are doing or want to get involved please email Professor Lucy Bray at brayl@edgehill.ac.uk

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