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Making Services Better for You
Survey for Children and Young People aged 6 -18 years
Why are we doing this survey?
Last year we heard from children and young people across Cheshire and Merseyside. You told us what helps to make appointments feel right for
you
, things like;
being spoken to clearly
understanding what’s happening
having a say in your care.
Some of you also shared when appointments didn’t feel so good, like;
times when you felt invisible
time when you felt left out of your appointment.
As a result of your feedback, Beyond has teamed up with the ISupport team to try and help make using health and social care services better.
Now we need your help again!
We’d love to know which services you think ISupport should visit first!
Your voice matters, and we really appreciate you sharing your views with us!
This form isn’t a way to make a complaint. If something has upset you or you are not happy with the care you have received then you need to talk to a trusted adult. They can help guide you to the right place like PALS (the Patient Advice and Liaison Service), who are there to listen and help.
This form is anonymous please do
not
add your name or any contact details.
First tell us a little bit about you
1.
How old are you?
2.
Do you live in Cheshire or Merseyside?
Yes I live in Cheshire
Yes I live in Merseyside
I am not sure
3.
Do you have any disabilities, neurodivergence or additional support needs? (it is okay not to answer this)
Yes
No
Not sure
4.
Which of the following
hospital
services
have you used? (tick as many as you like)
Accident & Emergency (A&E)
Dentist
CAMHS
Mental Health Services
Vaccinations / Injections
Blood tests
Physiotherapy
Speech and Language Therapy
Occupational Therapy
Having an operation
Seeing a doctor or nurse in clinic
Staying as a patient on a ward
Having an Xray or scan
Dietitian
Others (please add as many as you like)
5.
Which of the following
community services
have you used?
GP 'Family Doctor'
Dentist
Vaccinations / Injections
CAMHS
Mental Health Services
Blood tests
Pharmacy or chemist
Physiotherapy
Speech and Language Therapy
Occupational Therapy
School Nurse appointment
Walk in centre or urgent care centre
Child development Centre
Social Worker appointment
Healthy weight appointment
Educational Psychology
Autism or ADHD assessment
Family Hub
Youth Services
Others (please add as many as you can)
6.
Which of these services
could be improved
and why?
7.
Which of these services
were good
and why?
Thank you so much for sharing your views, we will use this information to focus our work over the next year.
If you would like to know more about what we are doing or want to get involved please email Professor Lucy Bray at
brayl@edgehill.ac.uk