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Making Services Better for Children and Young People - Parent Carer Survey
Why are we doing this survey?
Last year we heard from children and young people across Cheshire and Merseyside. They told us what helps to make appointments feel right for them, things like;
being spoken to clearly
understanding what’s happening
having a say in their care.
Some children and young people also shared when appointments didn’t feel so good, like;
times when they felt invisible
time when they felt left out of their appointment.
As a result of this feedback, Beyond has teamed up with the ISupport team to try and help make using health and social care services better.
Now we need your help!
We’d love to know which services you think ISupport should visit first!
Your voice matters, and we really appreciate you sharing your views with us!
This form isn’t a way to make a complaint. If you or your child are not happy with the care you have received then there are places which can support you like PALS (the Patient Advice and Liaison Service), who are there to listen and help.
This form is anonymous please do
not
add your name or any contact details.
First tell us a little bit about your child
1.
How old is your child?
2.
Do you live in Cheshire or Merseyside?
Yes we live in Cheshire
Yes we live in Merseyside
I would rather not say
3.
Does your child have any disabilities, neurodivergence or additional support needs?
Yes
No
I prefer not to say
4.
Which of the following
hospital
services
have you used with your child? (tick as many as you like)
Accident & Emergency (A&E)
Dentist
CAMHS
Mental Health Services
Vaccinations / Injections
Blood tests
Physiotherapy
Speech and Language Therapy
Occupational Therapy
Having an operation
Outpatient appointment in clinic
Staying as a patient on a ward
Having an Xray or scan
Dietitian
Others (please add as many as you like)
5.
Which of the following
community services
have you used?
GP 'Family Doctor'
Dentist
Vaccinations / Injections
CAMHS
Other Mental Health Services
Blood tests
Pharmacy or chemist
Physiotherapy
Speech and Language Therapy
Occupational Therapy
School Nurse appointment
Walk in centre or urgent care centre
Child development Centre
Social Worker appointment
Healthy weight appointment
Educational Psychology
Autism or ADHD assessment
Family Hub
Youth Services
Early Help
EHCP meetings
Others (please add as many as you can)
6.
Which of these services
could be improved
and why? (tell us about as many as you like)
7.
Which of these services
were good
and why? (tell us about as many as you like)
Thank you so much for sharing your views, we will use this information to focus our work over the next year.
If you would like to know more about what we are doing or want to get involved please email Professor Lucy Bray at
brayl@edgehill.ac.uk
