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The Internal Referral Study

Thank you for taking three minutes on this survey which sits alongside an article about referral etiquette

I am researching the behaviours that make Partners in professional services organisations hesitate about introducing their contact and referring work to others. I will use this feedback in a follow-up piece about referral practices for professionals in business-to-business services.
Your answers are anonymous. No IP address reaches me and nothing in the results identifies you or your firm.

Thank you,
Sue-Ella Prodonovich
sueella@prodonovich.com.au

The Internal Referral Study. © Prodonovich Advisory. A more detailed survey is available for Firms to run internally - email sueella@prodonovoch.com.au
1.Think of a time you referred work to someone else and the experience disappointed you. What did they do that annoyed you most?
2.What single change would make you more willing to refer work within your firm?
3.In which industry do you work?
4.In which country are you based most of the time?
5.Roughly, how many people work in your organisation?
6.In the past twelve months, roughly how many times have you referred work to a colleague in another practice group or service line in your firm?
1 / 1
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