Timed Delivery Survey Question Title * 1. What time of day do you usually shop online? early morning (between 05:00 and 08:00) daytime/office hours early evening (between 17:00 and 20:00) at night (between 20:00 and midnight) early hours (after midnight) Question Title * 2. Which day(s) of the week do you usually shop online? (select all that apply) Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 3. What are your typical online purchases? (select all that apply) DVDS, CDs, Blu Ray discs, or other digital media products books or other paper media products groceries electronic products household goods other than food clothing cosmetics toys/children's goods other Question Title * 4. How do you normally receive the goods that you purchase online? delivery to home address delivery to business address collection from a shop/store collection from another specified collection point Question Title * 5. When buying online, how important a factor in your purchase decision is delivery cost? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Question Title * 6. When buying online, how important a factor in your purchase decision is delivery speed? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Question Title * 7. How many days would you wait for FREE delivery of non food items UNDER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Question Title * 8. How many days would you wait for FREE delivery of non food items OVER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Question Title * 9. If you had to choose a single day for free delivery, which day would you choose? Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 10. On that delivery day, what time would you choose? early morning (between 05:00 and 08:00) daytime/office hours early evening (between 17:00 and 20:00) at night (between 20:00 and midnight) early hours (after midnight) Question Title * 11. When buying online, how important a factor in your purchase decision is the ease of returning goods? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Question Title * 12. I would like delivery companies to text delivery advice. strongly agree agree neither agree nor disagree disagree strongly disagree strongly agree agree neither agree nor disagree disagree strongly disagree Question Title * 13. I would like delivery companies to provide 'delivery period' estimate of at least one to two hours three hours four hours five hours a delivery window is not necessary - I only need to know the day of delivery Question Title * 14. Do you sell goods online? e.g eBay yes no Question Title * 15. Which are the preferred delivery choice/s of sending goods sold online? Pick up by Courier from Home Pick up by Courier from Business Drop off at Post Office Drop off at Courier Depot Drop off at Local shop / franchise Question Title * 16. Which model of activities are you involved in? (select all that apply) road courier delivery air / air freight rail water warehousing bonded / chilled other Question Title * 17. What are your main working hours? daytime night both / mixed shifts Question Title * 18. Identify your gender? Male Female Question Title * 19. Help us to understand your Region.What are the first letters / digits of your postcode. Done