Intelligent Operations Industry Research Survey by Operational Sustainability, LLC

This survey is focused on benchmarking organizations on their existing Operational Excellence maturity. People who take part in this survey will receive a free copy of the report we generate from the survey results. This survey has 21 questions and will take 7-10 minutes to complete.

Achieving Operational Excellence from an OE 4.0 perspective means the focus needs to shift from merely achieving compliance to managing overall risk and improving operational performance. The outcomes include a safer and more resilient, effective, and profitable organization.

Complete the survey by December 1, 2021 to be entered to win a $100 Amazon gift card. You will also receive a free copy of the report in exchange for your participation.

1.In what industry sector does your company primarily operate?(Required.)

Other (please specify)

4.Do you have an overall framework and/or standard for Operational Excellence (OE)?(Required.)

Yes

5.Do you feel like your current OE framework or standard is adequate to achieve the desired outcome?(Required.)

Yes

N/A

8.From a process safety perspective, how would you rate your performance overall during the past five years?(Required.)

Poor – Excessive incidents, lack of cultural buy-in

Below Average – More incidents than we would like, culture underperforming

Average – A few incidents, concerned there are some near misses, but mostly in compliance

Above Average – No incidents, some near misses, we go above and beyond the basics required by compliance

Exceptional – No incidents, almost no or no near-misses, process safety is a core value of the organization

11.Over the past 3 years, what percentage of your turnarounds, outages, or capital projects came in at least 10% over budget?(Required.)

<10%

11-25%

26-40%

>41%

12.Do you have a Conduct of Operations (aka Operational Discipline) management system that you execute across all of your plants today?(Required.)

Yes

14.How has COVID-19 affected your facility? (select all that apply)(Required.)

We all work from home

We have implemented social distancing and extensive health monitoring along with proper PPE

We have modified our shift schedules to spread out overall efforts

We have reduced our production throughput or turned off some production units

We won’t let contractors in our plants

We are at or near full capacity

Reduced our capital planning and OpEx

Other (please specify)

16.What are your top three OE business priorities over the next 18 months? (select your top 3 initiatives)(Required.)

Other (please specify)

18.Given that most companies utilize software solutions at a departmental level or to solve specific challenges, do you see this as an issue in improving operations and managing risk?(Required.)

Yes

19.Do you have a comprehensive view of risk across your operations including EH&S, PSM, and Structural / Process / Asset Integrity?(Required.)

Yes

20.If you answered no to Question 19, why not? (select all that apply)

No departmental software standard. Lots of point solutions at a departmental level

We have more homegrown software, than off-the-shelf software

Each department acts autonomously, which results in lack of any software that is common beyond a departmental level (i.e. Maintenance and EH&S don’t talk a lot or share the same goals for software initiatives)

We don’t have a risk registry beyond the EH&S department

We don’t have a common risk ranking matrix across the organization

We lack a holistic set of metrics beyond any one department that lead to a comprehensive way to prioritize all risks from a uniform perspective

We don’t have a corporate standard for risk ranking. Each site can choose its own way to prioritize risk

We lack business drivers to justify a comprehensive solution

Other (please specify)

22.Please enter your email to be entered to win a $100 Amazon gift card and to receive a copy of the survey results when the polling period is closed. By entering your email address, you acknowledge that you are opting-in to periodic marketing emails from OS. You can unsubscribe at any time, and OS will never sell or share your information.(Required.)

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