Instructional Programs Survey https://www.surveymonkey.com/r/INSTRUCT070122 This survey is designed to evaluate your satisfaction with the Instructional Programs offered within the Chesapeake Parks, Recreation and Tourism department. Please provide feedback to assist the department in assessing existing services and programs. It is our sincere goal to continually improve our facilities and to provide quality programs for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us. Question Title * 1. What is your residence status? Chesapeake Resident Not a Chesapeake Resident Question Title * 2. If you are a Chesapeake resident, which community center is closest to your home? Camelot Deep Creek Dr. Clarence V. Cuffee Great Bridge Indian River River Crest South Norfolk Western Branch Not a Chesapeake resident Question Title * 3. Which program would you like to evaluate? Question Title * 4. What is the program classification or category? Class Clinic or Workshop Camp Question Title * 5. Please indicate the community center or location of the class you are evaluating. Camelot Deep Creek Dr. Clarence V. Cuffee Great Bridge Greenbrier Middle School Indian River River Crest South Norfolk Western Branch Other if not listed (please specify): Question Title * 6. Please rate your satisfaction on the following: Exceeds Expectations Meets Expectations Does not meet Expectations Class Registration Process Class Registration Process Exceeds Expectations Class Registration Process Meets Expectations Class Registration Process Does not meet Expectations Class Equipment Class Equipment Exceeds Expectations Class Equipment Meets Expectations Class Equipment Does not meet Expectations Class Hours Class Hours Exceeds Expectations Class Hours Meets Expectations Class Hours Does not meet Expectations Class Cleanliness Class Cleanliness Exceeds Expectations Class Cleanliness Meets Expectations Class Cleanliness Does not meet Expectations Class Safety Class Safety Exceeds Expectations Class Safety Meets Expectations Class Safety Does not meet Expectations Do you have any comments about the class you would like to share with us? Question Title * 7. Which registration method did you use to enroll in this class? In person Online Mail-in Question Title * 8. Please rate your satisfaction with the Parks, Recreation and Tourism facility staff on the following: Exceeds Expectations Meets Expectations Does Not Meet Expectations Approachability Approachability Exceeds Expectations Approachability Meets Expectations Approachability Does Not Meet Expectations Responsiveness Responsiveness Exceeds Expectations Responsiveness Meets Expectations Responsiveness Does Not Meet Expectations Communication Communication Exceeds Expectations Communication Meets Expectations Communication Does Not Meet Expectations Customer Service Customer Service Exceeds Expectations Customer Service Meets Expectations Customer Service Does Not Meet Expectations Knowledge Knowledge Exceeds Expectations Knowledge Meets Expectations Knowledge Does Not Meet Expectations Professionalism Professionalism Exceeds Expectations Professionalism Meets Expectations Professionalism Does Not Meet Expectations Consistency Consistency Exceeds Expectations Consistency Meets Expectations Consistency Does Not Meet Expectations Do you have any feedback regarding the staff that you would like to share with us? Question Title * 9. Instructor Name: Question Title * 10. Please rate your satisfaction with your instructor on the following: Exceeds Expectations Meets Expectations Does Not Meet Expectations Approachability Approachability Exceeds Expectations Approachability Meets Expectations Approachability Does Not Meet Expectations Communication Communication Exceeds Expectations Communication Meets Expectations Communication Does Not Meet Expectations Engagement Engagement Exceeds Expectations Engagement Meets Expectations Engagement Does Not Meet Expectations Knowledge Knowledge Exceeds Expectations Knowledge Meets Expectations Knowledge Does Not Meet Expectations Professionalism Professionalism Exceeds Expectations Professionalism Meets Expectations Professionalism Does Not Meet Expectations Punctuality Punctuality Exceeds Expectations Punctuality Meets Expectations Punctuality Does Not Meet Expectations Responsiveness Responsiveness Exceeds Expectations Responsiveness Meets Expectations Responsiveness Does Not Meet Expectations Time Management Time Management Exceeds Expectations Time Management Meets Expectations Time Management Does Not Meet Expectations Do you have any feedback regarding the instructor that you would like to share with us? Question Title * 11. Please rate your overall satisfaction with the class: Satisfied Dissatisfied If dissatisfied, how can we improve your overall class experience? Question Title * 12. How likely are you to sign up again? Likely Not Likely Question Title * 13. How likely are you to recommend an instructional program to a friend, family member or colleague? Likely Not Likely Question Title * 14. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism. Question Title * 15. Please provide any additional feedback you would like to share with us. Done
