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Inpatient Service User Experience Survey 

St Patrick’s Mental Health Services aims to provide the highest quality of mental health care, to promote mental health and to advocate for the rights of those who experience mental health difficulties.

The purpose of this survey is to help us to understand your experience of attending our inpatient services.

We would be grateful if you could take a couple of minutes to complete this survey. The survey does not identify you and all information provided will be treated as confidential. The responses to this survey will be reviewed and help us to improve the services we offer.
1.Do you identify as:
2.Your age range (years):
3.What province do you live in?
4.Please tell us about your experience when you arrived in hospital
Strongly Agree
Agree
Neither Agree or disagree
Disagree
Strongly Disagree
a) A member of staff explained what was happening
b) A member of staff explained the ward routine such as meal times and visiting arrangements
c) A member of staff explained about activities available
5.Overall, what was your experience of how the hospital staff looked after you while you were an inpatient in St Patrick's Hospital
Poor
Good 
Excellent 
Not applicable
a) Nursing staff
b) Consultant Psychiatrist
c) Registrar
d) Key Worker
e) Psychologist
f) Occupational Therapist
g) Social Worker
h) Pharmacist
i) Healthcare Assistants
j) Household staff
k) Other (eg. Counsellor, therapist etc.)
6.Overall, can you tell us about your experience of the following while you were an inpatient in St Patrick's Hospital
Strongly Agree
Agree
Neither Agree or disagree
Disagree
Strongly Disagree
a) The quality of the food available was of a high standard
b) There was always a good selection of food available
c) The daily activities provided were interesting and helpful
d) The weekend activities were interesting and helpful
e) The cleanliness in the hospital was of a high standard 
7.Please tell us about your experience of leaving hospital
Strongly Agree
Agree
Neither Agree or disagree
Disagree
Strongly Disagree
a) I was given notice of my discharge
b) I felt ready to go home
c) I was provided with details of the St Patrick's Mental Health Services Support and Information Service
d) I was provided with details about the St Patrick's Day Services available
e) I was provided with details of my follow-up appointments
f) I know what to do in the event of a further mental health crisis
8.Tell us about your experience of stigma following your inpatient admittance to St Patrick's Hospital

As you prepare to leave the hospital...
Strongly Agree
Agree
Neither Agree or disagree
Disagree
Strongly Disagree
a) I feel that my views and perceptions regarding my own mental health difficulties and mental health in general are more positive than they were
b) I will tell people that I was admitted to St Patrick's Hospital
c) I would recommend St Patrick's Hospital to others
9.On a scale of 1 to 10, how would you rate your overall care and treatment while attending St Patrick's Mental Health Services where 1 is poor and 10 is excellent
1 = Poor
2
3
4
5 = Good 
6
7
8
9
10 = Excellent
10.On a scale of 1 to 10, how would you rate your overall experience of St Patrick's Mental Health Services where 1 is poor and 10 is excellent
1 = Poor
2
3
4
5 = Good 
6
7
8
9
10 = Excellent 
11.Is there anything else you would like to share with us about your recent inpatient experience?
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