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Patient Satisfaction Survey (Richmond)

1.Who was the physician you visited with today?(Required.)
2.The front office staff was friendly and courteous.(Required.)
3.The nurse or medical assistant was friendly and caring.(Required.)
4.I was given complete attention by my doctor.(Required.)
5.My questions were answered to my satisfaction.(Required.)
6.I was able to understand the advice given to me.(Required.)
7.I felt included in the decision making regarding my care.(Required.)
8.I feel my phone calls to the office are returned in a timely manner.(Required.)
9.The INIM team members who answer my phone calls are  friendly and courteous.(Required.)
10.Overall, my visit to the office was a pleasant experience.(Required.)