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1. Intro to the survey


This survey is part of the INDIMO project, an EU-funded Horizon 2020 project that aims to extend the benefits of digitally interconnected transport systems to people that currently face barriers in using or accessing such solutions. 

Many digital tools have emerged the past years offering personalized services at every stage of a journey and home deliveries have become very popular. INDIMO believes that it is important that all people can benefit from these digital solutions. This is why we need your help to understand the needs and attitudes you have towards the digitalisation of mobility and delivery services. By completing our survey, the INDIMO researcher will be able to better understand your requirements towards these tools and make them easier to use and more inclusive. 

It will take you around 20 minutes to complete this survey. For some questions you have to select an option from a list, for other questions the answer is more open-ended and we kindly ask you to write down your opinion or experience. There are no wrong answers. If you don’t want to answer a particular question, please select “I prefer not to say”.

Participants’ personal data (email address, background information) will only be stored by the INDIMO Consortium for the purposes of the project. Only under specific consent provided at the end of this survey, participants may agree to be invited to take part in future research activities and initiatives beyond the project end.

Read more information about the INDIMO project at

If you have a question, don’t hesitate to contact our research team:

Thanks in advance

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