Post Install Survey

Thank you for choosing ImOn Communications and for taking the time to complete this short survey. Your feedback is important to us and answering the following 14 questions will help us improve ImOn's new customer experience.

Question Title

* 1. Tell us about your install.

ImOn Technician Name

Install Date

Your Name

Address

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* 2. Which services were installed? (choose all that apply)

Cable TV

High Speed Internet

Phone

Question Title

* 3. Did you receive a call within 24 hours prior to your scheduled install to confirm your appointment time?

Yes

No

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* 4. Did the ImOn technician call on his/her way to your scheduled appointment?

Yes

No

Question Title

* 5. Did the ImOn technician arrive within your scheduled 1 hour appointment window?

Yes

No

Question Title

* 6. Did the ImOn technician introduce himself/herself upon arrival?

Yes

No

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* 7. Did the ImOn technician go over what he/she was going to do before starting the install?

Yes

No

Question Title

* 8. Was the ImOn technician friendly and courteous?

Yes

No