ILLiad Workflow During COVID-19 Survey

We want to hear from you! Below are a few very open-ended questions. Please tell us the challenges you are facing right now and how Atlas can help you. You can add comments regardless of if one of the radio button answers applies to your institution.

1.Is your library open now?

Open to the public

Closed to the public but open to staff

Closed to all but essential staff

Comments

2.Are you able to access the ILLiad staff client from home?

Yes, we have ILLiad installed on our home computers and connect directly

Yes, we use remote desktop to access our workstations in the library

No, our staff have no access to the ILLiad client

Comments

3.Are you filling lending requests?

No, we are a non-supplier

Yes, we are filling returnables and non-returnables

Yes, but only electronic delivery of items we scan in the library

Yes, but only electronic items we can access online

Comments

4.Are you processing DOCLINE requests?

Yes, for Borrowing and Lending

Yes, but only Borrowing

Yes, but only Lending

No, we are not processing DOCLINE requests currently

We are not a DOCLINE institution

Comments

5.Are you supplying e-books? Are there particular resources you are using?

6.Are there particular decision points you're using to determine if you can fill a lending request?

7.What are the biggest challenges you're facing right now? How could Atlas help you with them?

8.Provide your name, institution, and email address if you are willing to be contacted regarding your comments.
*Not required

Name

Institution

Email Address

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