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* 1. What is your position in your agency?

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* 2. How many years of industry experience do you have?

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* 3. How long has your agency been in business?

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* 4. How many employees including yourself work at your agency?

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* 5. How long have you been a member of IIAT?

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* 6. In the past 12 months, which IIAT products and services have you used?

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* 7. On a scale from 1 (not at all important) to 10 (extremely important), please rate how important each IIAT product or service is to you.

  1 - not at all important 2 3 4 5 6 7 8 9 10 - extremely important
E&O
Advantage Insurance Markets and Business Partners
LevelFirst MGA
Education (CE Classes, online & classroom)
Professional Development Programs 
Governmental Affairs and Industry Advocacy
IIAT events (Annual Conference, Small Agency Conference, Joe Vincent Management Seminar)
Member Resources (InfoCentral, iiat.org, Ask Regina, Texas Agent, online toolkits, etc.)
Consulting Services (management, technology/systems)

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* 8. What are the three greatest challenges facing your agency?

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* 9. How well do IIAT's services and solutions meet your needs?

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* 10. What products or service could IIAT provide to help your agency meet its challenges?

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* 11. Overall, how satisfied or dissatisfied are you with IIAT?

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* 12. Which of the following words would you use to describe IIAT's services and solutions? Select all that apply.

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* 13. How responsive have we been to your questions or concerns about our services and solutions?

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* 14. How would you rate the value for money of an IIAT membership?

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* 15. What is the first word that comes to mind when you think of IIAT?

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* 16. If you could make one change to IIAT, what would it be?

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* 17. How likely is it that you would recommend IIAT membership to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 18. Do you have any other comments, questions, or concerns?

T