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IH Client Promise Questionnaire IH Benghazi 2025

IH Client Promise Questionnaire

International House World Organisation is completing an inspection of your school to check that you are learning in a high quality school. We will observe classes and talk to the teachers and staff. Your opinions are important to us as well.

We would be very grateful if you would complete this short questionnaire. There are only 9 questions, and it should take you just a few minutes to complete. 

All responses are anonymous, and only summary data will be given back to the school.

Many many thanks.
1.Do you think you are learning and progressing well?(Required.)
2.Before enrolling on your course, did the school (or its agent) listen to your needs or test your current language level?(Required.)
3.Were you given clear and accurate information about your course, exams, or other service?(Required.)
4.Please rate the professionalism and expertise of your teachers.(Required.)
5.Please rate the school's organisation, resources and environment.(Required.)
6.Have you been helped to improve with mid-course tests, assessments, or 1:1 meetings?(Required.)
7.Have you had, or will you have, the opportunity to give feedback to the school (a questionnaire for example)?(Required.)
8.Do you feel you are treated fairly and equally?(Required.)
9.Overall, how likely are you to recommend IH Benghazi as a school to study with?(Required.)
Not at all: 0
In the middle: 5
Extremely likely: 10
How likely?
Thank you!