* 1. Looking back on 2017, what are the three biggest challenges you faced as a Head of SME Banking/Head of Business Banking?

* 2. If you could turn back the clock to 1 January 2017, knowing what you know now, what would you have done differently during 2017?

* 3. Considering the business decisions and trade-off choices you made during the course of 2017, what has yielded the most benefit?

* 4. What do you believe will have the greatest impact on SMEs in your country/countries of operation in 2018?

* 5. If you had US $1 million to spend on a project or program of your choice in 2018, what would you focus on?

* 6. Which trends do you believe will shape the nature of SME Banking in years to come?

* 7. How would you rate the strength of your SME banking capabilities, going into 2018?

* 8. When you think about the challenges you face, do you think you could benefit from engagements with other Heads of SME or Business Banking across the world?

* 9. If you could participate in an international study tour this year, which areas would be of interest to you?

* 10. Please tell us about your SME operation.

* 11. Kindly provide your name and email address. If you would rather not, you are welcome to keep your identity anonymous.

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