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IACC Annual Convention 2020 Feedback Survey

Meeting Evaluation

IACC Annual Convention
Jan. 15-17, 2020
J.W. Marriott Marquis - Miami, Florida
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Directions: Please read each statement and check the appropriate number for your rating. In addition, we appreciate any additional comments that will help us improve.

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1.Please rate the following:
Excellent
Good
Neutral
Bad
Terrible
N/A
Wednesday Night's 50th Anniversary Celebration
Thursday Lunch
Thursday Night's Special Event - Ball & Chain
Breakfasts and Breaks
2.Please rate the following on the Convention Hotel - J.W. Marriott Marquis:
Excellent
Good
Neutral
Bad
Terrible
N/A
The Facilities
Guest Rooms
Service
3.What would you prefer to have within walking distance from the hotel?
4.Thursday, Jan. 16, 2020
9:00 a.m. - State of the Industry
Moderator: Jessica Hartmann, IACC, Minneapolis, MN
Panelists: Phil Lattanzio, CLLA, Rolling Meadows, IL; Mark Neeb, ACA International, Minneapolis, MN; Jan Stieger, RMA, Sacramento, CA; Elizabeth Terry, NCBA, University Park, FL; and Tony Terry, IACC, Simi Valley, CA

Excellent
Good
Neutral
Bad
Terrible
The speakers demonstrated credibility & mastery in the profession.
The speakers were effective in communicating information.
The speakers thoroughly answered or addressed participants’ questions.
The speakers initiated relevant discussion.
5.Thursday, Jan. 16, 2020
11:00 a.m. - Keynote: Keep On Pushing
Devon Harris, Devon Harris & Associates, Conger, NY

Excellent
Good
Neutral
Bad
Terrible
The speaker demonstrated credibility & mastery in the profession.
The speaker was effective in communicating information.
The speaker thoroughly answered or addressed participants’ questions.
The speaker initiated relevant discussion.
6.Thursday, Jan. 16, 2020
1:10 p.m. - How to Leverage the Triadic System - Viewpoints From All Three Sides of the Table
Moderator: Wanda Borges, Borges & Associates, LLC, Syosset, NY
Panelists: Nancy Hamilton, American Lawyers Quarterly, Cleveland, OH; Robert Ingold, Commercial Collection Corp. of NY, Tonawanda, NY; Kevin Posen, Teller, Levit, & Silvertrust, P.C., Chicago, IL.

Excellent
Good
Neutral
Bad
Terrible
The speaker demonstrated credibility & mastery in the profession.
The speaker was effective in communicating information.
The speaker thoroughly answered or addressed participants’ questions.
The speaker initiated relevant discussion.
7.Thursday, Jan. 16, 2020
2:15 p.m. - Successful Succession Planning Starts Today
Sandra Long, Achievements Through Coaching, Rancho Palos Verdes, CA
Excellent
Good
Neutral
Bad
Terrible
The speaker demonstrated credibility & mastery in the profession.
The speaker was effective in communicating information.
The speaker thoroughly answered or addressed participants’ questions.
The speaker initiated relevant discussion.
8.Thursday, Jan. 16, 2020
3:30 p.m. - Collections AI & Automation is Not Science fiction or Future Tech
Panelists: Joe Batie, Caine & Weiner, Sherman Oaks, CA; Mike Fuller, Interactions, Franklin, MA; Stephen Wolf, McCarthy, Burgess & Wolff, Cleveland, OH.

Excellent
Good
Neutral
Bad
Terrible
The moderators demonstrated credibility & mastery in the profession.
The moderators were effective in communicating information.
The moderators thoroughly answered or addressed participants’ questions.
The moderators initiated relevant discussion.
9.Friday, Jan. 17, 2020
8:45 a.m. - Focus on Cyber Security
Speaker: Leslie Bender, BCA Financial Services, Inc., Miami, FL.

Excellent
Good
Neutral
Bad
Terrible
The moderators demonstrated credibility & mastery in the profession.
The moderators were effective in communicating information.
The moderators thoroughly answered or addressed participants’ questions.
The moderators initiated relevant discussion.
10.Friday, Jan. 17, 2020
10:00 a.m. - Hot Topics in the Commercial Collection Industry
Moderators: Randy Frazee, BARR Credit Services, Inc. Tucson, AZ; Greg Cohen, Caine & Weiner, Sherman Oaks, CA.

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Excellent
Good
Neutral
Bad
Terrible
The speaker demonstrated credibility & mastery in the profession.
The speaker were effective in communicating information.
The speaker thoroughly answered or addressed participants’ questions.
The speaker initiated relevant discussion.
11.Why did you attend this Convention?
12.Did this Convention meet your expectations?
13.Are there any specific topics or speakers that you would like to see IACC have at a future meeting?
14.Overall comments on the IACC Annual Convention 2019.
Current Progress,
0 of 14 answered