100% of survey complete.
How long was your wait to schedule your services with a DME representative from our office?

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* 1. How long was your wait to schedule your services with a DME representative from our office?

How easy or difficult was it to schedule your appointment at a time that was convenient for you?

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* 2. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

How well did you feel TPSC's DME representative understood what your needs were?

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* 3. How well did you feel TPSC's DME representative understood what your needs were?

How knowledgeable did TPSC's DME representative seem during the instruction and explanation of the DME device and supplies?

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* 4. How knowledgeable did TPSC's DME representative seem during the instruction and explanation of the DME device and supplies?

Would you say that TPSC's DME representative was able to provide you with a comfortable, and appropriately fitting mask?

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* 5. Would you say that TPSC's DME representative was able to provide you with a comfortable, and appropriately fitting mask?

Were you informed of your financial obligation prior to your appointment?

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* 6. Were you informed of your financial obligation prior to your appointment?

Was the financial information that you received prior to the appointment easy to understand? 

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* 7. Was the financial information that you received prior to the appointment easy to understand? 

How well did TPSC's DME representative explain the use and care of the machine and supplies?

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* 8. How well did TPSC's DME representative explain the use and care of the machine and supplies?

Please choose from the following options which best describes your overall DME customer service satisfaction received and please share your comments:   

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* 9. Please choose from the following options which best describes your overall DME customer service satisfaction received and please share your comments:   

How likely is it that you would recommend TPSC's DME services to a friend or colleague?

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* 10. How likely is it that you would recommend TPSC's DME services to a friend or colleague?

Not at all likely
Extremely likely

T