Humber CE User Experience Survey Question Title * 1. How easy/difficult was it to find your program or course in the Program or Course Search? It was very difficult to find and use the Search tool It was hard to find but easy to use once I figured it out It was easy to locate and easy to use Question Title * 2. How easy/difficult was it to use the Course Availability module to make your selection? It was very difficult to use It was easy to use once I got the hang of it It was easy to understand and easy to use Question Title * 3. Did you use the "help" link on the "How to Register" box? No, I felt it was unnecessary and did not click it. Yes, but I did not find the information page useful. Yes, I clicked it and found the information I needed to understand how to register. Question Title * 4. Did you watch the "Guide to Registration" video? No, I did not see where this was located Yes, but I did not find it helpful Yes, and I found it very helpful Question Title * 5. Did you refer to the "Step-by-Step Guide to CE Online Registration" before registering? No, I did not see where the information was located No, I did not think it was necessary Yes, I viewed the guide before entering the registration process Question Title * 6. How easy/difficult did you find the process once inside the Flexible Registration Schedule Builder? I was not able to access it because of a browser issue I was not able to access it because I do not have Flash I found it difficult to know what I was supposed to do next from the calendar page Once I was inside the Schedule Builder, I was able to complete my registration easily Question Title * 7. If you did not complete your registration, was it due to: The times and dates the program/course was offered The fees were too high The online registration process was too frustrating I decided to register elsewhere Other (please specify) Done