Hub City Bookshop is beginning work on their 2023-2027 Strategic Plan. Please take about 5 minutes to complete this survey. Your opinion matters!

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* 1. Are you a member of the Hub City Bookshop?

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* 2. Are you aware that Hub City Bookshop is a nonprofit (a non-profit is a business that is conducted primarily for the good of the community and is not focused on solely making profit)?

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* 3. How many times do you visit the Hub City Bookshop every year?

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* 4. How often do you use the Hub City Bookshop website?

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* 5. What are you looking for when you visit the Hub City Bookshop website? (check all that apply)

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* 6. How often do you attend the Hub City Bookshop events?

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* 7. How do you learn about Hub City Bookshop events? (check all that apply)

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* 8. How would you prefer to hear about Hub City Bookshop events and other programing?

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* 9. Which of the following Hub City Bookshop events are you aware of? (check all that apply)

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* 10. What services offered through Hub City Bookshop are you aware of? (check all that apply)

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* 11. When you come to Hub City Bookshop, what are you looking to do? (check all that apply)

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* 12. How often does the Hub City Bookshop have the title (s) you are looking for?

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* 13. Rate Hub City Bookshop on the following: (on a scale of 5-1: 5 being excellent to 1 being poor)

  Excellent (5) Very Good (4) Good (3) Fair (2) Poor (1)
Ambience of shop
Layout of shop
Accessibility of shop
Hours
Parking
Availability of stock
Variety of stock
New release titles
Diversity of collection
Children's department
Bookshop website (online presence)
Bookshop events
Customer service of staff and volunteers
Helpfulness of staff and volunteers
Knowledge of staff and volunteers
Overall experiences
The following demographic section is optional.

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* 14. Gender: How do you identify?

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* 15. What is your race or ethnicity?

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* 16. What is your age range?

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* 17. What is your 5-digit zipcode?

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* 18. If you would like to begin receiving text messages about events and programming, enter your mobile number:

Thank you for taking your time to complete the Hub City Bookshop Customer Survey. We thank you for your support.

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