Customer Satisfaction Survey - email Please take a moment to tell us how we did.We actively use your feedback from this Survey to improve all aspects of our products and services.If you have any questions about this survey please contact Olga Brookes on +44 (0)1245 428551 or at o.brookes@rayleigh.com Question Title * 1. Your Contact Details Name Company Email Address Question Title * 2. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 3. How would you rate the quality of our products? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 4. How would you rate the value for money of our products? Excellent Above average Average Below average Poor Question Title * 5. How helpful was our customer service representative? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 6. How knowledgeable did our customer service representative seem to you? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 7. How clear was the information that our customer service representative provided to you? Extremely clear Very clear Somewhat clear Not so clear Not at all clear Question Title * 8. How well did we understand your questions and concerns? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 9. Compared to our competitors, how effective is our company? Much more effective Somewhat more effective Slightly more effective About as effective Slightly less effective Somewhat less effective Much less effective Question Title * 10. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 11. What changes would this company have to make for you to give it an even higher rating? Question Title * 12. Do you have any other comments, questions, or concerns? Submit response