Last year ABTA addressed Guesthouse payments. This year we are focusing specifically on Hotels and the payment challenges that still exist between hotels, their corporate clients and the TMC's that service them.

We're looking for input from Travel Buyers, Hotels and TMC's - to better understand accommodation payment challenges and identify opportunities for improvement across the industry.

If you're involved in hotel payments from either the client, hotel or TMC sectors, please share your views by completing this short 6–8 minute survey.

All responses are confidential and will be reported in aggregate only.

Complete the survey by 19 June 2026 and stand a chance to win a R750 Takealot gift voucher.

Thank you for contributing to a more efficient and seamless accommodation payment experience.

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