Hotel Feedback Template

1.Overall, how friendly were the hotel staff members?
2.Overall, how polite were the hotel staff members?
3.Overall, how professional were the hotel staff members?
4.How quick was the check-in process?
5.How clean was your room upon arrival?
6.How well did the housekeeping staff clean your room?
7.Overall, how well-equipped was your room?
8.How helpful was the concierge throughout your stay?
9.How comfortable were your bed linens?
10.Overall, how quickly did the hotel staff respond to your requests?
11.How convenient were the hours of the food service options at our hotel?
12.How delicious was the hotel breakfast service?
13.How pleased were you with the quality of the food offered at our hotel?
14.How affordable was the hotel breakfast service?
15.How affordable was your stay at our hotel?
16.Overall, were you satisfied with our hotel, dissatisfied with our hotel, or neither satisfied nor dissatisfied?
17.How likely are you to stay at our hotel again?
18.How likely is it that you would recommend our hotel to a friend or colleague?
Not at all likely - 0
1
2
3
4
5
6
7
8
9
Extremely likely - 10
19.How likely are you to discourage others from staying at our hotel?
20.Do you have any other comments, questions, or concerns?
Current Progress,
0 of 20 answered