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* 1. How many guest rooms do you have at your hotel or resort?

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* 2. What is the authentication process to access Wi-Fi from the landing page?

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* 3. Do you charge guests extra for Wi-Fi access?

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* 4. What size of meeting rooms and conference rooms do you have?

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* 5. Is the “back of house” area covered for staff and operations?

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* 7. In general, how satisfied are your guests with the Wi-Fi connectivity?

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* 8. What is the peak number of Wi-Fi devices on the network?

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* 9. How many customer complaints about the Wi-Fi do you receive in a typical month?

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* 10. Which improvement to the Wi-Fi guest experience would yield the highest benefit?

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* 11. Please rank the applications most important to your guests with 1 being most important:

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* 12. Do your guest rooms have wall plates to have wired connectivity in each room?

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* 13. Do you cast video content to TVs?

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* 14. Do you support IoT applications (thermostat, lights, etc.) on your Wi-Fi network?

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* 15. What generation are the majority of your Wi-Fi access points?

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* 16. Do you outsource the management of your Wi-Fi to a Managed Service Provider (MSP)?

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* 17. Do you have a controller appliance on each property?

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* 18. When selecting guest Wi-Fi network equipment, which aspect is most important?

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* 19. When selecting Wi-Fi equipment, where do you get the best information?

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* 20. Do you have plans to upgrade your network to 802.11ax?

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* 21. What is your contact information? (optional)

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