Customer Satisfaction Survey
1.
What Horner Location Did You Use?
Indianapolis Motor and Equipment Repair, Washington St.
Indianapolis Machining Services
Indianapolis Fan and Fabrication
Indianapolis Transformer Repair
Indianapolis Industrial Coatings and Thermal Spray
Indianapolis Pump Repair
Indianapolis Warehouse
Louisville, KY Repair Facility
Springfield, OH Repair Facility
Fort Wayne, IN Repair Facility
Terre Haute, IN Repair Facility
Cincinnati Hydraulics and CNC Machining
Other or Don't Know
2.
Would You Recommend Horner To A Colleague?
Yes
NO
3.
How Would You Rate Our Customer Service
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
4.
How Would You Rate Our Quote Time?
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
5.
How Would You Rate Our Quality of Products?
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
N/A
6.
How Would You Rate Our Understanding Of Your Needs
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
7.
How Would You Rate Our Ease Of Doing Business
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
8.
How Would You Rate Our Knowledge Of Products and Services
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
9.
How Would You Rate Our Competitive Pricing
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
10.
How Would You Rate Our Field Service
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
N/A
11.
How Would You Rate Our On Time Delivery Of Products or Services
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
12.
Please Use The Space Provided For Additional Comments. Please Include Specific Horner Locations, Departments, and/or Employees By Name As Applicable. Any Comment Made Will Go Specifically To Alan Horner, President Of Horner Industrial Group. Your Feedback Is Valuable And Important To Us.
Current Progress,
0 of 12 answered
