Outreach and Compliance Unit Experience Question Title * 1. Please rate your satisfaction with the State Controller’s Outreach and Compliance Unit (OCU) team, based on the following statements. Strongly Disagree Disagree Neutral Agree Strongly Agree I was able to contact the OCU team easily. I was able to contact the OCU team easily. Strongly Disagree I was able to contact the OCU team easily. Disagree I was able to contact the OCU team easily. Neutral I was able to contact the OCU team easily. Agree I was able to contact the OCU team easily. Strongly Agree OCU staff responded to me in a timely manner. OCU staff responded to me in a timely manner. Strongly Disagree OCU staff responded to me in a timely manner. Disagree OCU staff responded to me in a timely manner. Neutral OCU staff responded to me in a timely manner. Agree OCU staff responded to me in a timely manner. Strongly Agree The response provided to me was clear. The response provided to me was clear. Strongly Disagree The response provided to me was clear. Disagree The response provided to me was clear. Neutral The response provided to me was clear. Agree The response provided to me was clear. Strongly Agree Question Title * 2. Do you have any suggestions to help us improve the timeliness or quality of our service? Done
