Hikvision Website Satisfaction Survey 2021 Question Title * 1. What country are you from? Question Title * 2. Please choose your professional role? Distributor Installer Systems Integrator[ End user Consultant Reseller General contractor OEM Media Partner Other (please specify) Question Title * 3. What is your first choice when searching for info or seeking support from Hikvision? Hikvision Website Make a phone call to distributor or contact a Hikvision sales representative directly Write an email to Hikvision tech support Find answers using a search engine Chat with a Hikvision representative on social Use Hikvision online chat bot support Other (please specify) Question Title * 4. How often do you visit the website? Almost everyday 2-3 times a week Weekly Monthly Occasionally Never Question Title * 5. What is the main reason to visit the website? (multiple choice) Find product-related information (specification, datasheet, firmware, etc) Find solution-related information Download product materials, software and tools Find support from Hikvision (device troubleshooting, how-to's, etc) Learn about Hikvision news, success stories, blog content, etc Find out more about Hikvision’s profile Locate partner information Find contacts at Hikvision offices Get information about Hikvision’s attendance at exhibitions, tradeshows, etc. Inspired by Hikvision's content on social media and online ads Other (please specify) Question Title * 6. How easy to navigate and find info on the website? Very easy Easy Somewhat easy Not so easy Not easy at all（please list an example） Question Title * 7. How clear and accurate is the info you look for on the website? Extremely clear and accurate Clear and accurate Somewhat clear and accurate Unclear and inaccurate Extremely unclear or inaccurate Question Title * 8. How do you like the design and style of the website? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 9. What do you think we can improve for our website? Consistent design and style More user-friendly interface Add more marketing material More success stories info More timely updates of product information More localized content Other (please specify) Question Title * 10. Overall, how would you rate the Hikvision's website? Extremely satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Extremely dissatisfied Done