Schools View SECTION A - The Company Page1 / 3 33% of survey complete. Question Title * 1. Herts for Learning (HfL) is a school owned company, dedicated to improving standards of education and providing high quality services and support to schools. Based on your own experiences, please rate HfL on the following areas (scale 1 – 5, with 5 being the highest): 1 2 3 4 5 Quality of support Quality of support 1 Quality of support 2 Quality of support 3 Quality of support 4 Quality of support 5 Customer service Customer service 1 Customer service 2 Customer service 3 Customer service 4 Customer service 5 Responsiveness to your requests Responsiveness to your requests 1 Responsiveness to your requests 2 Responsiveness to your requests 3 Responsiveness to your requests 4 Responsiveness to your requests 5 Flexibility Flexibility 1 Flexibility 2 Flexibility 3 Flexibility 4 Flexibility 5 Value for money Value for money 1 Value for money 2 Value for money 3 Value for money 4 Value for money 5 Innovation Innovation 1 Innovation 2 Innovation 3 Innovation 4 Innovation 5 Quality of materials ie Training Times, training brochures Quality of materials ie Training Times, training brochures 1 Quality of materials ie Training Times, training brochures 2 Quality of materials ie Training Times, training brochures 3 Quality of materials ie Training Times, training brochures 4 Quality of materials ie Training Times, training brochures 5 If you have rated any of the services as 1 or 2, please provide further details for us of your experiences Question Title * 2. What is your role? Next