Schools View

SECTION A - The Company

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33% of survey complete.

* 1.
Herts for Learning (HfL) is a school owned company, dedicated to improving standards of education and providing high quality services and support to schools.

Based on your own experiences, please rate HfL on the following areas (scale 1 – 5, with 5 being the highest):

	1	2	3	4	5
Quality of support	Quality of support 1	Quality of support 2	Quality of support 3	Quality of support 4	Quality of support 5
Customer service	Customer service 1	Customer service 2	Customer service 3	Customer service 4	Customer service 5
Responsiveness to your requests	Responsiveness to your requests 1	Responsiveness to your requests 2	Responsiveness to your requests 3	Responsiveness to your requests 4	Responsiveness to your requests 5
Flexibility	Flexibility 1	Flexibility 2	Flexibility 3	Flexibility 4	Flexibility 5
Value for money	Value for money 1	Value for money 2	Value for money 3	Value for money 4	Value for money 5
Innovation	Innovation 1	Innovation 2	Innovation 3	Innovation 4	Innovation 5
Quality of materials ie Training Times, training brochures	Quality of materials ie Training Times, training brochures 1	Quality of materials ie Training Times, training brochures 2	Quality of materials ie Training Times, training brochures 3	Quality of materials ie Training Times, training brochures 4	Quality of materials ie Training Times, training brochures 5

If you have rated any of the services as 1 or 2, please provide further details for us of your experiences

* 2. What is your role?