2020 Hessie Shuttle Survey

We value your opinion! Boulder County is conducting this survey to improve the Hessie Shuttle service for you. The survey will take 3 to 5 minutes. Thank you for taking time to participate.

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* 1. What was your primary activity at Hessie this visit?

Day hiking

Overnight backpacking

Trail running

Rock climbing/ mountaineering

Other (please specify)

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* 2. How did you first find out about the Hessie Shuttle?

Boulder County/ US Forest Service website

Press release/ Daily Camera/other media news article

Social media (Facebook, Twitter, Instagram, etc.)

App (Hiking Project, All Trails, etc.)

Boulder County staff

Word of mouth/ from a friend

Saw it at the trailhead/ while trying to drive to the trailhead

Signs/ variable message boards on the road

Can't remember

Other (please specify)

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* 3. How did you get to the shuttle pick up location at Nederland High School?

Drove

Was dropped off

RTD bus

Biked

Walked

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* 4. Please rate the following aspects of the shuttle:

	Not at all satisfied (1)	Somewhat dissatisfied (2)	Somewhat satisfied (3)	Extremely satisfied (4)
Information available about the shuttle (route, map, schedule, parking options, COVID-19 policies, etc.)	Information available about the shuttle (route, map, schedule, parking options, COVID-19 policies, etc.) Not at all satisfied (1)	Information available about the shuttle (route, map, schedule, parking options, COVID-19 policies, etc.) Somewhat dissatisfied (2)	Information available about the shuttle (route, map, schedule, parking options, COVID-19 policies, etc.) Somewhat satisfied (3)	Information available about the shuttle (route, map, schedule, parking options, COVID-19 policies, etc.) Extremely satisfied (4)
Frequency of shuttle service (how often the buses come)	Frequency of shuttle service (how often the buses come) Not at all satisfied (1)	Frequency of shuttle service (how often the buses come) Somewhat dissatisfied (2)	Frequency of shuttle service (how often the buses come) Somewhat satisfied (3)	Frequency of shuttle service (how often the buses come) Extremely satisfied (4)
Hours of service (how early the shuttle starts in the morning, how late it runs in the evening)	Hours of service (how early the shuttle starts in the morning, how late it runs in the evening) Not at all satisfied (1)	Hours of service (how early the shuttle starts in the morning, how late it runs in the evening) Somewhat dissatisfied (2)	Hours of service (how early the shuttle starts in the morning, how late it runs in the evening) Somewhat satisfied (3)	Hours of service (how early the shuttle starts in the morning, how late it runs in the evening) Extremely satisfied (4)
Trip time to the Hessie Trailhead	Trip time to the Hessie Trailhead Not at all satisfied (1)	Trip time to the Hessie Trailhead Somewhat dissatisfied (2)	Trip time to the Hessie Trailhead Somewhat satisfied (3)	Trip time to the Hessie Trailhead Extremely satisfied (4)
Shuttle pick-up location at Nederland High School	Shuttle pick-up location at Nederland High School Not at all satisfied (1)	Shuttle pick-up location at Nederland High School Somewhat dissatisfied (2)	Shuttle pick-up location at Nederland High School Somewhat satisfied (3)	Shuttle pick-up location at Nederland High School Extremely satisfied (4)
Safety procedures related to COVID-19	Safety procedures related to COVID-19 Not at all satisfied (1)	Safety procedures related to COVID-19 Somewhat dissatisfied (2)	Safety procedures related to COVID-19 Somewhat satisfied (3)	Safety procedures related to COVID-19 Extremely satisfied (4)
Friendliness and helpfulness of drivers and staff	Friendliness and helpfulness of drivers and staff Not at all satisfied (1)	Friendliness and helpfulness of drivers and staff Somewhat dissatisfied (2)	Friendliness and helpfulness of drivers and staff Somewhat satisfied (3)	Friendliness and helpfulness of drivers and staff Extremely satisfied (4)
Overall experience	Overall experience Not at all satisfied (1)	Overall experience Somewhat dissatisfied (2)	Overall experience Somewhat satisfied (3)	Overall experience Extremely satisfied (4)

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* 5. How often have you ridden the shuttle?

This was my first time

2020 is the first year I've ridden it

I've ridden it several times in previous years

I've ridden it almost every year Boulder County has run the shuttle

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* 6. Other than yourself, who else in your family or household did you ride the shuttle with?

Just me

Other child(ren) age 17 & under

Other adult(s) age 18-64

Other senior(s) age 65+

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* 7. For this specific trip, did you consider visiting any other areas besides Hessie?

Yes

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* 8. As part of your trip to the area, did you do any of the following in Nederland?

Shopping

Purchase food or drinks at a restaurant or bar

Purchase groceries, gas, or other supplies

None of the above

Other (please specify)

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* 9. If Boulder County could improve one thing about the shuttle, what would you like to see?

Have both Nederland High School and the Nederland RTD Park-n-Ride as shuttle parking/pick up locations.

Start the shuttle even earlier (6 a.m. or 6:30 a.m. start time)

Run the shuttle on Fridays as well

Nothing, it's perfect

Other (please specify)

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* 10. Is there any other feedback you'd like to provide about the Hessie Shuttle?

Just a couple more demographic questions to help us understand who is riding the shuttle. These are all optional.

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* 11. Where do you currently live?

Nederland area

City of Boulder

Elsewhere in Boulder County

Elsewhere in the Denver Metro area

Elsewhere in Colorado

Out of State

International

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* 12. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 13. What is your gender?

Female

Male

Other/ non-binary

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* 14. Are you of Hispanic, Latinx, or Spanish origin?

Yes

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* 15. How would you describe your race?

White

Black or African American

Asian or Asian American

Native Hawaiian or other Pacific Islander

Native American or Alaska Native

Other (please specify)

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* 16. What languages are spoken in your household?

English

Spanish

Other (please specify)

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* 17. Do you have a car available for your use in your household?

Yes