TELL US HOW WE'RE DOING NOW - page 1 of 3

Please take a few minutes to give us your impressions on how the Herald Tribune is performing and let us know what you’d like to see more or less of in your newspaper.
HOW WE’RE DOING NOW
Please assign a rating of 1 to 5 for each category, with 1 being poor and 5 being excellent:

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* 1. Factual accuracy: Gets the story right the first time with true and complete results

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* 2. Grammar, spelling: Text is free from grammatical errors and has all names spelled correctly

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* 3. Usefulness: Provides information that helps you find things to do for entertainment, offers advice on how to spend your time and money and improves your lifestyle

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* 4. Fairness, balance: Offers fair, complete stories that accurately depict many sides of an issue; does not engage in unethical news-gathering practices

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* 5. Community sensitivity: Recognizes the impact of stories on the community and demonstrates compassion for story subjects and sensitivity to community standards

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* 6. Timeliness: Reports the story appropriately in a timely fashion

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* 7. Pride: Reflects residents’ pride in the community

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* 8. Depth, seriousness: Covers stories that matter to you, helps you understand the complexity of issues and how they affect your life, provides context

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* 9. Corrections: Acknowledges mistakes in a timely manner

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* 10. Accurate headlines: Headlines reflect the content of the story in tone and factual content

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* 11. Design, presentation: Provides information in a form that is both attractive and easy to use

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* 12. Delivery, customer service: The paper is delivered reliably and conveniently, and concerns or problems you encounter are addressed promptly and fairly

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