Question Title

* 1. How easy is it to find a doctor in your area who participates in your health plan?

Question Title

* 2. How happy are you with the choice of doctors you have with your health plan?

Question Title

* 3. How easy is it to file a claim with us?

Question Title

* 4. How quickly are your claims resolved by us?

Question Title

* 5. If you filed a claim with us, how happy are you with the outcome?

Question Title

* 6. How friendly are the employees at our company?

Question Title

* 7. How knowledgeable are the employees at our company?

Question Title

* 8. How professional are the employees at our company?

Question Title

* 9. How helpful are the employees at our company?

Question Title

* 10. How reasonable are our company's rates for health insurance for you?

Question Title

* 11. How likely is it that you would recommend this health insurance company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

Question Title

* 12. Are you satisfied with the service you receive from us, neither satisfied nor dissatisfied with it, or dissatisfied with it?

Question Title

* 13. Do you have any other comments, questions, or concerns?

T