EXIT THIS SURVEY Health Insurance Evaluation Template Question Title * 1. How easy is it to find a doctor in your area who participates in your health plan? Extremely easy Very easy Moderately easy Slightly easy Not at all easy OK Question Title * 2. How happy are you with the choice of doctors you have with your health plan? Extremely happy Very happy Moderately happy Slightly happy Not at all happy OK Question Title * 3. How easy is it to file a claim with us? Extremely easy Very easy Moderately easy Slightly easy Not at all easy OK Question Title * 4. How quickly are your claims resolved by us? Extremely quickly Very quickly Moderately quickly Slightly quickly Not at all quickly OK Question Title * 5. If you filed a claim with us, how happy are you with the outcome? Extremely happy Very happy Moderately happy Slightly happy Not at all happy OK Question Title * 6. How friendly are the employees at our company? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly OK Question Title * 7. How knowledgeable are the employees at our company? Extremely knowledgeable Very knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable OK Question Title * 8. How professional are the employees at our company? Extremely professional Very professional Moderately professional Slightly professional Not at all professional OK Question Title * 9. How helpful are the employees at our company? Extremely helpful Very helpful Moderately helpful Slightly helpful Not at all helpful OK Question Title * 10. How reasonable are our company's rates for health insurance for you? Extremely reasonable Very reasonable Moderately reasonable Slightly reasonable Not at all reasonable OK Question Title * 11. How likely is it that you would recommend this health insurance company to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 12. Are you satisfied with the service you receive from us, neither satisfied nor dissatisfied with it, or dissatisfied with it? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied OK Question Title * 13. Do you have any other comments, questions, or concerns? OK DONE