Skip to content
Glen Innes Severn Public & TAFE Library - Branch Libraries Survey
We would like to receive your feedback to assist us improve our services, facilities and resources. You are invited to
have your say
by completing this survey.
*
1.
Part 1. About you
Are you a:
(Required.)
Local
Visitor
*
2.
Please provide your postcode.
(Required.)
*
3.
Are you a current member of the Library?
(Required.)
Yes
No
Other (please specify)
*
4.
Are you enrolled at TAFE NSW or UNE?
(Required.)
TAFE NSW
UNE
None of the above
*
5.
Please select the age range for you and your family members which will help us with our statistics and planning for different target groups.
(Required.)
Under 12
12 - 24
25 - 49
50 - 64
65 and over
*
6.
How do you identify?
(Required.)
Male
Female
Other
*
7.
How often do you visit the Library?
(Required.)
Weekly
Fortnightly
Monthly
Never
8.
Part 2. Glen Innes Severn Council - Branch Libraries
Modern Libraries are reinventing themselves to better service their community's changing needs. What services would you like to see in your future Public Library? Tick as many as you like.
Future Needs and Services.
More eResources (eBooks, eAudios, Online Research Databases)
More Community Socialising Activities - Book Club, Games, Author Talks, Morning Teas
Dedicated Technology Assistance - Tech Savvy Seniors Services
Better Internet Connectivity and WIFI Hotspot
Assistive Technology for people with disabilities (Touch Screens, Screen Readers, Braille Displays and Screen Magnifiers).
Other (please specify)
9.
What events would you like added or continued to be offered in the Library program? Tick as many as you like.
Legal / Health Information Workshops.
Online Live Streaming or Recorded Author Events.
Children's Creative / Movie Events.
Computer / Social Media Training.
Other (please specify)
10.
What is/are you main area/areas of interest at the Library? Tick relevant interests.
Leisure Reading
Computer / Internet / Email
Social and Safe Environment
Children / Youth resources
Non Fiction (Personal interest areas / Study)
Home Library Service
Other (please specify)
11.
How important is the Library to you?
No value
1 star
Some value
2 stars
Valuable
3 stars
Highly valuable
4 stars
12.
Are the Library's opening hours working for you?
Yes
No
If No, please leave your comment below.
13.
Please give your personal assessment of the overall quality of the library's customer service.
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Could you tell us why you choose this rating?
*
14.
How do you think we could improve or do things differently?
(Required.)
15.
Community Information.
Where do you mainly access your community information?
Tick as many as appropriate.
Local newspapers.
Websites.
Radio.
Social Media (Facebook, Twitter).
Television.
Word of Mouth.
Posters.
Library poster board.
CBD billboards (GI Community Centre / Council street billboard).
Other (please specify)
