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* 1. What was your issue?

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* 2. How long did it take for your issue to be "Acknowledged" by a city representative?

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* 3. Overall, are you satisfied with the service you received, dissatisfied with the service, or neither satisfied nor dissatisfied?

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* 4. How helpful was the city representative who answered your question(s) or resolved your issue?

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* 5. How quickly were they able to resolve your issue?

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* 6. Do you have any other comments, questions, or concerns?

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* 7. If you still have a problem, please consider giving us another chance to fix it. Complete the following information and a 311 supervisor will contact you.

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