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Te Hāpua: Halswell Centre Customer Experience
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1.
Have you visited Te Hāpua: Halswell Centre?
(Required.)
yes
No
*
2.
How often have you visited?
(Required.)
Once
Two - Five times
Six - Ten times
More than ten times
3.
Will you continue to use Te Hāpua: Halswell Centre in the future?
Yes
No
Unsure
4.
Did it meet your expectations?
Yes
No
Please explain your answer
5.
What services did you use? (tick all that apply)
Library
Pool
CCC Service Desk
Meeting Rooms
Cafe
6.
Do you have any suggestions for improvements?
7.
Were there any services offered at Te Hāpua: Halswell Centre you were not previously aware of?
8.
If you identify as an older adult, are you satisfied with the resources/services on offer? Is there anything else you would like to see that would improve your experience?
9.
How have you spent your time at Te Hāpua: Halswell Centre?
Visited Library only
Visited Pools only
Visited Customer Service Desk only
Visited meeting rooms only
Visited café only
Visited pools and library
Visited pools and another service
Visited Library and another service
Visited café and another service
visited meeting rooms and another service
10.
Did you use other Council Services before visiting Te Hāpua: Halswell Centre? If so, which ones
Library
Service Desk to pay rates or make other payments
Council swimming pool
Meeting rooms/spaces
11.
What age group are you?
under 15
15-19 years
20-29 years
30-39 years
40-49 years
50-59 years
60-69 years
70-79 years
80 plus
12.
What is your gender?
Male
Female
13.
What is your ethnicity?
NZ European
Maori
Pacific Islander
Asian
Other European
Other
14.
What is the number of people in your household?
1
2
3
4
5+
15.
Are you a local resident?
Yes
No
16.
Are you a current library member?
Yes
No
Please leave your contact details if you would like to become a Christchurch City Libraries member
17.
Thank you for taking the time to provide feedback. Do you have any other comments or feedback to provide regarding your experience at Te Hāpua: Halswell Centre?