Te Hāpua: Halswell Centre Customer Experience Question Title * 1. Have you visited Te Hāpua: Halswell Centre? yes No Question Title * 2. How often have you visited? Once Two - Five times Six - Ten times More than ten times Question Title * 3. Will you continue to use Te Hāpua: Halswell Centre in the future? Yes No Unsure Question Title * 4. Did it meet your expectations? Yes No Please explain your answer Question Title * 5. What services did you use? (tick all that apply) Library Pool CCC Service Desk Meeting Rooms Cafe Question Title * 6. Do you have any suggestions for improvements? Question Title * 7. Were there any services offered at Te Hāpua: Halswell Centre you were not previously aware of? Question Title * 8. If you identify as an older adult, are you satisfied with the resources/services on offer? Is there anything else you would like to see that would improve your experience? Question Title * 9. How have you spent your time at Te Hāpua: Halswell Centre? Visited Library only Visited Pools only Visited Customer Service Desk only Visited meeting rooms only Visited café only Visited pools and library Visited pools and another service Visited Library and another service Visited café and another service visited meeting rooms and another service Question Title * 10. Did you use other Council Services before visiting Te Hāpua: Halswell Centre? If so, which ones Library Service Desk to pay rates or make other payments Council swimming pool Meeting rooms/spaces Question Title * 11. What age group are you? under 15 15-19 years 20-29 years 30-39 years 40-49 years 50-59 years 60-69 years 70-79 years 80 plus Question Title * 12. What is your gender? Male Female Question Title * 13. What is your ethnicity? NZ European Maori Pacific Islander Asian Other European Other Question Title * 14. What is the number of people in your household? 1 2 3 4 5+ Question Title * 15. Are you a local resident? Yes No Question Title * 16. Are you a current library member? Yes No Please leave your contact details if you would like to become a Christchurch City Libraries member Question Title * 17. Thank you for taking the time to provide feedback. Do you have any other comments or feedback to provide regarding your experience at Te Hāpua: Halswell Centre? Done