Please keep in mind the information that you provide during this survey is CONFIDENTIAL. Please be aware that your opinion and responses are very important to help us make necessary improvements. 

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* 1. What Goodwill Career Center did you visit?

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* 2. My Career Specialist returned my phone calls and followed up with me.

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* 3. My Career Specialist contacted employers regarding hiring events or job fairs.

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* 4. My Career Specialist kept appointments with me.

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* 5. My Career Specialist responded to my inquiries within 24 hours.

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* 6. My Career Specialist was aware of my needs and he/she explained options that are available to address these needs.

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* 7. After receiving services from Goodwill, I was more prepared to go to a job interview. 

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* 8. The brochures from Goodwill described the services and are easy to understand.

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* 9. My Career Specialist showed me job opportunities that I did not know about before coming to Goodwill.

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* 10. Overall, I was satisfied with my Career Specialist. 

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* 11. How likely are you to refer others who are in need of career services to Goodwill?

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Please rate on a scale of 1 to 10, with 10 being the most likely to refer others.

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* 12. Please add any additional comments about your experience with Goodwill.

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