* 2. How are you, or your child, doing now compared to before they were involved with Child & Family Services?

* 3. What was/are the most useful services provided by Child & Family Services? Check all that apply.

* 4. Child & Family Services' staff made an effort to understand the problems, pressures, etc. that me, my family, or my child(ren) had. 

* 5. Child & Family Services' staff are/were professional and courteous.

* 6. Child & Family Services' staff are/were caring and respectful to me. 

* 7. I feel I am valued in my role as a foster parent/relative caregiver for Child & Family Services.

* 8. I am satisfied with the amount of contact I have with the social worker(s) assigned to the child(ren) in my home.

* 9. I was/am involved in the development of the treatment plan regarding children in my care.

* 10. The expectations for foster parents/caregivers, as stated in the treatment plan and the Contracted Agreement with Licensed Foster Parents, are reasonable.

* 11. Child & Family Services staff (including Third Level Crisis Center and On Call Staff) are available and helpful when I need assistance, including evenings and weekends.

* 12. Child & Family Services staff are timely in following through on plans that are made regarding the child(ren) in my home.

* 13. I am provided adequate/sufficient information about the child(ren) prior to placement in my home.

* 14. Any complaint with regard to my foster home was handled in an honest, forthright and professional manner.

* 15. Recommendations regarding the type(s) of children placed in my home have been jointly determined and are reasonable.

* 16. I am satisfied with the support services available/provided during times of placement stress, when children are moved, or returned to their biological parent(s).

* 17. PRIDE Training and Orientation provided me with the skills I needed to begin working with foster children.

* 18. I am satisfied with the quality and content of advanced workshops/training offered.

* 19. The Family Resources (licensing) staff of Child & Family Services have treated me in a professional, courteous, and prompt manner. 

* 20. Supervisory staff are professional, impartial and direct in handling any concern I have regarding agency policies or staff.

* 21. Reimbursement for services (i.e. DOC, mileage, clothing) is provided in an accurate and timely manner.

* 22. I felt safe when I was at Child & Family Services office(s).

* 23. I received high quality services from Child & Family Services. 

* 24. Overall, I am satisfied with my experience with Child & Family Services.

* 25. What were your greatest needs or concerns as you began receiving services? Were they resolved?

* 26. Please give us any comments or suggestions you may have.

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