Early Learning Program Survey

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* 1. Do you currently have children in childcare or have you had children in childcare in the past 12 months?

Yes

Question Title

* 2. What is your family composition and employment status?

Mother, single, working

Mother, single, not working

Father, single, working

Father, single, not working

2 parents/guardians, both working

2 parents/guardians, 1 working

2 parents/guardians, neither working

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* 3. While your children were in care, did you ever have trouble affording tuition?

Always

Often

Sometimes

Rarely

Never

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* 4. If you cannot easily afford childcare, have you (check all that apply):

Borrowed from family or friends

Cut back on basic household expenses

Cut back work hours

Have a friend/relative watch your child/children

Switch to less expensive care

Use a combination of care types (i.e., child care center and grandmother, or one provider during the week and different provider on the weekend)

None of the above - I can pay

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* 5. Do/did you receive state assistance subsidy to pay for childcare?

Yes

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* 6. If you do/did receive state assistance, do you have trouble paying your cost share?

Yes

N/A

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* 7. White Birch has potential discounts available to families for electricity, insurance, propane, etc., through State Early Learning Alliance. Why do you not apply for these discounts?

I wasn't aware of them

It takes too much time

Not enough guidance

Happy with current providers cost

Other (please specify)

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* 8. Please indicate the reasons why you chose your specific childcare arrangement (check all that apply):

Quality

Location

Hours

Cost

Additional staff in the classrooms

The program accepted subsidy/assitance

Quality learning/educational program

Teachers are trained and educated

Teachers are experienced

How I was treated at time of initial visit

Heard good things from other parents

A loving environment

My other child was enrolled in the program (currently or previously)

Program is Licensed Plus

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* 9. Of all the reasons you indicated in the previous question, what are the two most important (choose only 2):

Quality

Location

Hours

Cost

Additional staff in the classrooms

The program accepted subsidy/assitance

Quality learning/educational program

Teachers are trained and educated

Teachers are experienced

How I was treated at time of initial visit

Heard good things from other parents

A loving environment

My other child was enrolled in the program (currently or previously)

Program is Licensed Plus

Question Title

* 10. Have you ever been frustrated with White Birch childcare? Please indicate why, checking all that apply:

Child isn't in a good learning environment

Provider/teacher could be more nurturing

Provider hours

Other children's behaviors towards your child

Frequent staff changes

Environment (cleanliness, safety issues)

Child is unhappy

I've never been frustrated with White Birch childcare

Other (please specify)

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* 11. My opinion of White Birch childcare is more informed by: Please rank in order of importance to you from 1 to 3 (1 being the most important)

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* 12. I feel my child is loved at White Birch Center

Always

Often

Sometimes

Rarely

Never

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* 13. On a scale of 1 to 5 (1 being never and 5 being always), please rate the following regarding the staff at White Birch:

	1 - Never	2	3	4	5 - Always
Make me feel welcome	Make me feel welcome 1 - Never	Make me feel welcome 2	Make me feel welcome 3	Make me feel welcome 4	Make me feel welcome 5 - Always
Are knowledgeable	Are knowledgeable 1 - Never	Are knowledgeable 2	Are knowledgeable 3	Are knowledgeable 4	Are knowledgeable 5 - Always
Are professional	Are professional 1 - Never	Are professional 2	Are professional 3	Are professional 4	Are professional 5 - Always
Are personable	Are personable 1 - Never	Are personable 2	Are personable 3	Are personable 4	Are personable 5 - Always

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* 14. How clear is the information and communication from your childcare provider about:

	Excellent	Adequate	Unclear
Schedule changes	Schedule changes Excellent	Schedule changes Adequate	Schedule changes Unclear
Payments	Payments Excellent	Payments Adequate	Payments Unclear
Policies	Policies Excellent	Policies Adequate	Policies Unclear
Meals/snacks	Meals/snacks Excellent	Meals/snacks Adequate	Meals/snacks Unclear
Child's development and learning	Child's development and learning Excellent	Child's development and learning Adequate	Child's development and learning Unclear

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* 15. The curriculum is appropriate and engaging for my child

Always

Often

Sometimes

Never

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* 16. How familiar are you with age appropriate curriculum and developmental behaviors at White Birch?

Very familiar

Somewhat familiar

Not so familiar

Not at all familiar