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IT Outlooks 2022

IDC, the leading technology market research firm, is conducting a research study about Technology Trends and Practices for mid-sized organizations based in the U.S.   

The survey should take no more than 20 minutes.  

Please note, in accordance with our commitment to privacy and its adherence to ESOMAR surveying guidelines,  your answers will be kept confidential and will not be associated with you or your organization, but will only be reviewed in the aggregate. No personal data is shared with us unless you choose to provide it.
1.Which of the following best describes your job title/function?

Please select one response.(Required.)
2.How knowledgeable are you about information technology (IT) systems and technologies used within your organization?

Please select one response.(Required.)
3.Which one of the following best describes your organization’s primary business activity?

Please select one response.(Required.)
4.Please provide your best estimates for the following information about your organization worldwide, including all subsidiaries and locations with greater than 5 employees:

Please enter whole numbers. Your best estimates are fine.
5.Please provide your best estimates for the following information about the IT FUNCTION within your organization worldwide:

Please enter whole numbers. Your best estimates are fine.
6.Compared to your organization’s ACTUAL IT spending in 2021, which of the following best reflects your opinion of your organization’s ESTIMATED IT spending for 2022?

Please select one response.(Required.)
7.What are the top 3 high-level operational priorities for your organization in 2021?

Please select three responses.(Required.)
8.For each program below, what are your organization's technology priorities over the next 2 years to ensure the resilience and success of the organization?

Please select one response per row(Required.)
A top priority
A Priority
Low Priority
Not a Priority
No Investment or N/A
AI/ML implementations
Business operations resiliency
Connectivity
Cost reductions
Customer experience
Cybersecurity
Data optimization
Digital infrastructure resiliency
Industry ecosystem
Labor automation
Public cloud resiliency
Software development
Supply-chain optimization
Support for Hybrid Work
9.Using your best estimate, what percentage of your business comes from digital products, services, channels, or digitally driven improvement to operations? What do you expect it to be 3 years from now?

Please enter a whole number between 0 and 100.
10.Where have you achieved the most benefits from your current digital transformation (DX) programs/projects?  

Please select the top three benefits.(Required.)
11.Who drives Digital Transformation (DX) implementation in your company?

Please select one response.(Required.)
12.Which of the following most closely describes your organization in terms of its approach to innovation?

Please select one response.(Required.)
13.As the world moves toward a new normal, how important do you think it is to rethink your IT organization, starting by assessing its adequacy, capability and vision in the post-pandemic business environment?

Please select one response.(Required.)
14.In your opinion, which work practices and technology advances emerging from the pandemic are most likely to endure within your organization?

Please select all that apply.(Required.)
15.What are your company's top 3 challenges in transforming and improving your customer experience?   

Please select three responses.(Required.)
16.How would you assess your organization’s IT capabilities for sourcing, deploying, managing, and optimizing for each of the following technology domains (on a scale of 1-to-5) with one being the least capable and five being the most capable?

Please select one response per row.(Required.)
Our IT capabilities significantly lag behind other similar organizations in our industry
Our IT capabilities are a bit behind other, similar, organizations in our industry
Similar IT capabilities
Our IT capabilities are relatively advanced compared with similar organizations
Our IT capabilities lead our industry
Application development
Artificial intelligence
Organization automation strategy (Robotic Process Automation, Intelligent Process Automation, Machine Learning)
IT automation
Organization's Customer Experience (CX) initiatives
Cybersecurity
Data and analytics 
Edge computing strategy
IoT strategy
IT digital infrastructure (on-premise)
Public cloud 
IT architecture program
IT procurement
IT service management
Organization's collaboration & communications initiatives
Organization's resilience initiatives
Organization's supply chain optimization & mgmt. strategies
17.In hindsight, if you could replay 2021 as a senior technology leader, knowing what you know now, what advice would you have given yourself in changing your priorities?

Please select one response per row(Required.)
A top priority
A Priority
Low Priority
Not a Priority
Application development
Artificial intelligence
Organization automation strategy (Robotic Process Automation, Intelligent Process Automation, Machine Learning)
IT automation strategy
Organization’s Customer Experience (CX) strategies
Cybersecurity
Data and analytics
Edge computing strategy
IoT strategy
IT digital infrastructure (on-premise)
Public cloud
IT architecture program
IT procurement
IT service management
Organization’s collaboration & communications initiatives
Organization’s resilience strategies
Organization’s supply chain optimization & mgmt strategies
18.At any time during 2020 or 2021 has your organization engaged in either hedging or trading excess cloud capacity to other companies?

Please select one response.(Required.)
19.In which of the following IT initiatives/capabilities has your organization invested or will invest in the next 12 months to better adapt to changing needs?

Please select the top three investments.(Required.)
20.CIO Priorities: IT-Related Work at which CIOs Spend their Time

Please select one response per row(Required.)
A top priority
A Priority
Low Priority
Not a Priority
IT Priorities and Strategy
Innovation for IT
Evangelist for IT
IT Governance
Project Management
Resource Allocation and Budgeting
IT Operations & Facilities Management
IT Vendor Management
IT Architecture
IT HR and Talent Management
Technical Research
Software Development
21.CIO Priorities: Non-IT Business-Related Work at which CIOs Spend their Time

Please select one response per row(Required.)
A top priority
A Priority
Low Priority
Not a Priority
Overall Organization Priorities and Strategy
Overall Organizational Technology Priorities and Strategy
Learning the Needs of the Internal IT Customers
Learning the Needs of the Organization’s External’s Customers
Managing Organizational Change within IT
Facilitating Organizational or Business Innovation
An External Evangelist for the Organization
Organization Architecture
Learning the Needs of the Organization’s Suppliers
Organization Research
22.What are YOUR ORGANIZATION’s biggest cybersecurity challenges?

Please select the top three challenges.(Required.)
23.(Optional) If you are interested in receiving both a summary of the aggregate survey findings as well as information about upcoming Tech Talk Summits, please enter your contact info below:

(Your contact information will not be associated with the answers you provided previously)