Community Stakeholder Interview Questions

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1. What "services" does your organization provide?

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2. Do you directly service clients/customers?

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3. Do you directly provide transportation services?

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4. Who is eligible for your transportation services?

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5. What type of vehicles do you use?

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6. How many transportation vehicles do you have?

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7. How many rides do you provide on an annual basis?

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8. Do you fund transportation services from other providers?

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9. How do you fund? (buy tickets/passes, subsidize)?

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10. How do clients/customers or workers typically access your locations?

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11. What days of the week and times do you operate?

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12. Do you feel transit is an important component of this community?

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13. Why or Why not?

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14. What needs do you feel existing services cover well?

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15. What needs are not being met?

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16. Do you foresee any future trends that will modify the needs in our area?

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17. If yes, please list below.

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18. What are the barriers to using existing services? (Check all that apply)

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19. What, if any, opportunities are being considered to address barriers?

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20. What might attract more riders? (Check all that apply)

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21. Any additional comments are welcome!

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