Community Member Survey

Across America, the role of libraries is changing. In today’s digital age, where access to resources and information is literally at our fingertips, libraries are rethinking their roles and redefining their space in communities. Nationally, there have been several initiatives exploring what this new space might look like and, as it turns out, it doesn’t look the same everywhere. The central lesson of these initiatives however, is consistent: To decide what role the library should play in a community, ask the community—and engage them in the process. This project, coordinated by the Allegheny County Library Association and funded by the Pennsylvania Department of Education, aspires to enable participating libraries to broaden their strategies for community engagement and facilitate the development of community-driven service delivery.

Over the course of 2019, ACLA’s Project Team will conduct needs assessments in each participating community, through community interviews, focus groups, and surveys. Findings will be ultimately be compiled in Community Profiles that are intended to guide and inform library programming and service delivery.

Thank you for participating in this process, your perspective is greatly appreciated!

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* 2. What are your community’s greatest assets? What makes it a nice place to live?

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* 3. What are some challenges in your community that you would like to see improve?

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* 4. What is the biggest concern you see in your community?

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* 5. Do you have a library card?

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* 6. How often do you visit the library?

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* 7. What keeps you from using the library more often?

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* 8. What do you or your family do when you visit? Check all that apply.

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* 9. Please rank how important each of the following library services is to you (Number 1 being Most Important):

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* 10. What types of programs interest you most? Check all that apply.

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* 11. How satisfied with library services are you?

Very Dissatisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* 13. Additional Comments

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* 14. Please indicate your gender:

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* 15. Please indicate your age

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* 16. How do you identify your race/ethnicity?

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* 17. Optional: Name and Contact

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