Thank you for taking the time to carryout our short survey. The reason we are asking you to do this survey is to help maintain our Quality Accreditation in accordance with AS/NZS ISO 9001:2008
One of the most important monitoring process is the monitoring and measuring the Customer Satisfaction toward the organisation.
ISO 9001 identifies the Customer Satisfaction as one of the measurements of performance of the Quality Management System. This is to understand whether the organisation is able to meet the customer requirements.
Customer Satisfaction data is a key measurement indicating how our QMS is performing.

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Company Name: (Required.)

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Contact Name: (Required.)

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Project: (Required.)

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Reference No:

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Please providing a rating for our services in the following areas. (Required.)

  Excellent Good Average Poor
Product / Service supplied on time
Product / Service provided as requested
Communication with our staff
Quality of equipment and materials used
Workmanship / Quality
Documentation / Drawings
OH&S and Quality Management
Meeting sustainability expectations on your project
Environmental Practices (e.g. waste management, material sourcing, emissions control)
Promoting wellbeing of site workers (e.g. safety, mental health, site facilities)
Overall Result

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Please comment on any areas where we could improve our sustainability or wellbeing performance.

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Have we met your expectations?

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Would you recommend us to others? (Required.)

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Would you use us again? (Required.)

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Do you have any suggestions that would improve our product or service or any other comments?

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