Thank you for taking the time to carryout our short survey. The reason we are asking you to do this survey is to help maintain our Quality Accreditation in accordance with AS/NZS ISO 9001:2008
One of the most important monitoring process is the monitoring and measuring the Customer Satisfaction toward the organisation.
ISO 9001 identifies the Customer Satisfaction as one of the measurements of performance of the Quality Management System. This is to understand whether the organisation is able to meet the customer requirements.
Customer Satisfaction data is a key measurement indicating how our QMS is performing.