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2027 State of Advanced Fleet Technology Survey
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1.
What is your primary role?
(Required.)
Fleet manager or director
Maintenance manager
Safety and compliance lead
Operations manager
Owner-operator
Other (please specify)
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2.
Which industry best describes your fleet?
(Required.)
Construction
Waste
Towing
Oil & Gas
Emergency
Government & Utilities (including utility service trucks, public works, and plows)
Services / Trade (including plumbing, HVAC, and electrical service bodies)
Landscaping
Agriculture
Rental / Storage
Trucking & Logistics
Distributors & Delivery
Passenger
Schools / Nonprofit
Retail
Other (please specify)
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3.
Tell us about your fleet's size.
(Required.)
Number of assets (vehicles and equipment)
Number of locations or yards
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4.
Which asset types are in your fleet? (Select all that apply)
(Required.)
Light-duty vehicles
Medium-duty trucks
Heavy-duty trucks
Trailers
Heavy equipment
Buses or passenger vehicles
Small equipment (mowers, generators, tools)
Other (please specify)
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5.
Which tools and software does your fleet use today? (Select all that apply)
(Required.)
Whip Around
Fleetio
Samsara
Motive
Geotab
Other inspection or maintenance software
Telematics or GPS
Fuel cards
Dash cams
Parts inventory system
Spreadsheets
Paper
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6.
What are your top 3 fleet priorities for 2027? (Select up to 3)
(Required.)
Reduce downtime
Control costs
Improve compliance and audit readiness
Driver safety
Hire and retain drivers or technicians
Adopt new technology or AI
Replace aging assets
Consolidate software systems
Grow the fleet
Electrification or sustainability
Improve the workflow between inspections, maintenance and defect resolution
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7.
What is the biggest threat to your fleet's uptime in 2027?
(Required.)
Parts delays
Technician shortage
Aging assets
Defects missed or reported late
Budget cuts
Driver turnover
A disconnected inspections and maintenance workflow
Other (please specify)
8.
If your 2027 budget shrinks, what would you cut first?
Asset replacement
New technology
Training
Outsourced maintenance
Headcount
Preventive maintenance
Other (please specify)
9.
How do you expect your 2027 fleet budget to change compared with 2026?
Decrease more than 10%
Decrease 1-10%
Stay flat
Increase 1-10%
Increase more than 10%
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10.
What is your biggest cost pressure going into 2027? (Select up to 2)
(Required.)
Parts
Labor
Insurance
Fuel
Tariffs
Replacement vehicle prices
Other (please specify)
11.
In 2027, will you replace more assets or extend the life of what you have?
Replace more
About the same
Extend asset life
Not sure
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12.
How are vehicle inspections completed in your fleet?
(Required.)
Paper
Mobile app
App connected to telematics
Mix of paper and digital
No formal process
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13.
How confident are you that your fleet would pass a DOT or internal audit today?
(Required.)
1 = Not at all confident
2
3
4
5 = Completely confident
Confidence
1 = Not at all confident
2
3
4
5 = Completely confident
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14.
What is your biggest DOT or CSA compliance concern for 2027?
(Required.)
CSA scores
Missing or incomplete inspection records
Driver hours
Vehicle maintenance violations
Changing regulations
Our fleet isn't DOT-regulated
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15.
Give your best estimate for each.
(Required.)
Percentage of required inspections your drivers complete (%)
Average days a vehicle is out of service after a defect is reported
Percentage of maintenance that is planned or preventive (%)
Percentage of preventive maintenance completed on time (%)
16.
Which role is hardest to hire for in 2027?
Diesel or fleet technicians
CDL drivers
Non-CDL drivers
Fleet managers
Safety and compliance staff
None
17.
How has the technician shortage affected your fleet?
Longer repair times
More outsourced work
Higher labor costs
Deferred maintenance
No impact
18.
What was your approximate driver turnover rate in 2026?
Under 10%
10-24%
25-49%
50%+
Not sure
19.
How are drivers trained to complete inspections?
Formal training program
Ride-along or on-the-job
Video or in-app guidance
No formal training
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20.
Which best describes AI in your fleet today and in 2027?
(Required.)
Not using, no plans for 2027
Not using, researching for 2027
Not using, plan to pilot in 2027
Piloting now
Currently using
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21.
Where would AI help your fleet most? (Select up to 3)
(Required.)
Reviewing inspection photos for damage
Flagging missed inspection steps or comments that don't match photos
Routing and assigning defects automatically
Setting assets out of service after a failed inspection
Scanning invoices and receipts to track costs
Scanning driver and vehicle documents to track expirations
Maintenance scheduling
Reporting
Parts and inventory management
Driver coaching
Not sure
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22.
What is your biggest fleet data gap?
(Required.)
Real-time defect status
Cost per asset
Downtime tracking
Driver compliance
Parts and inventory
Lack of a connected inspections and maintenance workflow
Work order creation and follow-through
None
Other (please specify)
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23.
How many systems do you log into daily to manage your fleet?
(Required.)
1
2-3
4-5
6+
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24.
What is one piece of advice you'd give fleet leaders for 2027, based on what you learned in 2026?
(Required.)
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25.
Please share your contact details. (Your name and company will only be shared if you choose to share in the next question.)
(Required.)
Name
Job title
Company
Email address
26.
Which of the following would you like? (Select all that apply)
You may quote my answers by name and company
I'm interested in a Whip Around case study
Enter me in the gift card draw and send me early access to the report