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Support Coordinator Survey
*
1.
When choosing a frozen meal provider, how important is it that they have
NDIS-specific experience and capabilities?
For exmaple:
A customer service team that is knowledgeable about NDIS processes and policies
Invoicing procedures that split the cost of meal preparation and delivery from cost of ingredients
(Required.)
It's essential
that a provider is an NDIS specialist.
Neutral
It's not important
. A general provider is adequate.
Why do you think so?
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2.
When comparing frozen meal providers that specialise in the NDIS versus general providers (non-NDIS specialists), you’ve found that
participant satisfaction and administrative efficiency
are…
(Required.)
Better with
NDIS specialist
providers
About the same for both kinds of providers
Better with general/
non-specialist
providers
Not applicable.
Why do you think so?
*
3.
When choosing a frozen meal provider, how important is it to you that they
only bill the co-pay portion
to the participant?
(Required.)
Not at all important
1 thumb
Somewhat unimportant
2 thumbs
Neutral
3 thumbs
Somewhat important
4 thumbs
Very important
5 thumbs
Why do you think so?
*
4.
When choosing a frozen meal provider, how do you weigh the benefits of working with a specialist in NDIS versus a general provider with broader offerings?
(Required.)
