Support Coordinator Survey Question Title * 1. When choosing a frozen meal provider, how important is it that they have NDIS-specific experience and capabilities?For exmaple: A customer service team that is knowledgeable about NDIS processes and policies Invoicing procedures that split the cost of meal preparation and delivery from cost of ingredients It's essential that a provider is an NDIS specialist. Neutral It's not important. A general provider is adequate. Why do you think so? Question Title * 2. When comparing frozen meal providers that specialise in the NDIS versus general providers (non-NDIS specialists), you’ve found that participant satisfaction and administrative efficiency are… Better with NDIS specialist providers About the same for both kinds of providers Better with general/non-specialist providers Not applicable. Why do you think so? Question Title * 3. When choosing a frozen meal provider, how important is it to you that they only bill the co-pay portion to the participant? Not at all important Somewhat unimportant Neutral Somewhat important Very important Not at all important Somewhat unimportant Neutral Somewhat important Very important Why do you think so? Question Title * 4. When choosing a frozen meal provider, how do you weigh the benefits of working with a specialist in NDIS versus a general provider with broader offerings? Next
