* 1. Please rate your satisfaction with Records Center services:

  Strongly agree Agree Disagree Strongly disagree N/A
Staff members are courteous and helpful.
Staff members keep you informed on the status of your request.
Calls are returned promptly.
Questions and/or complaints are handled professionally and in a timely manner.

* 2. Please rate your overall satisfaction with the web module.

  Very satisfied Satisfied Dissatisfied Strongly dissatisfied N/A
Ease of use
Training
Staff assistance

* 3. Is there anything the Records Center can do to improve our services for your agency?

* 4. Any additional comments about the Records Center or the Records Management program?

* 5. Contact Information

Thank you for participating in this customer satisfaction survey! We value your opinions and appreciate your time.

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