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Survey – Input for Alberta Land Titles System Upgrade
Purpose: To gather input from AMTPA members on desired improvements as Land Titles upgrades its software systems. The survey should take approximately 5 minutes.
1.
What is your role?
Taxation/Revenue
Assessor
Manager/Supervisor
Analyst/Technical
Other (please specify)
2.
How frequently does your work require accessing or relying on Alberta Land Titles information?
Daily
Weekly
Monthly
A few times per year
3.
How would you rate your overall experience with Alberta Land Titles services?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4.
Which Land Titles processes most impact your work? (Select all that apply)
Title searches
Document registration timelines
Changes of ownership processing
Corrections/error resolution
Data accessibility and format
Other (please specify)
5.
What challenges do you encounter with current Land Titles processes? (Select all that apply)
Delays in processing transfers/registrations
Difficulty accessing complete or timely information
Data inconsistencies or errors
Mailing address not in Canada Post standard format
Lack of integration with municipal or assessment systems
Limited communication or support
Other (please specify)
6.
Please describe any specific examples where Land Titles delays or issues impacted assessment, taxation, or customer service.
7.
Which improvements would you most like to see from Alberta Land Titles? (Select all that apply)
Reduced processing times
Improved access to real-time ownership changes
Better data integration with municipal systems
Standardized or machine-readable formats
Improved customer service responsiveness
Transparent processing queues or status updates
Clearer documentation and guidance
Other (please specify)
8.
If you could recommend one priority improvement for Alberta Land Titles, what would it be?
9.
How would improvements at Alberta Land Titles benefit your municipality or organization?
10.
Is there anything else you would like to share regarding Land Titles processes, data, or service delivery?