Admin Customer Survey, AMSB

How are we doing?

Thank you for taking the time to complete this short survey. Your input is essential as we work to provide a high level of customer service. We appreciate your time and response.

Question Title

* 1. What unit are you providing feedback for?

Program Development & Grants Management (PDGM)

Internal Services – Contracts

Internal Services – Purchasing

Internal Services – Travel

Internal Services – Vital Records

Internal Services – Vehicles

EAS – Appeals Hearing Unit (AHU)

EAS – Clerical Unit

EAS – IEVS Unit

EAS – QC CalFresh Unit

EAS – QC WTW Unit

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* 2. In a few words, please provide the name of the project or describe the inquiry that you are providing feedback for.

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* 3. How well did we address your inquiry today?

Very well

Well

Somewhat well

Not well

Poorly

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* 4. Was the employee courteous?

Very courteous

Courteous

Somewhat courteous

Not courteous

Not courteous at all

Please provide optional comments and/or any specific employee(s) you would like to acknowledge.

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* 5. How would you rate your overall experience?

Excellent

Good

Average

Fair

Poor

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* 6. Please feel free to provide any additional feedback, comments or concerns you may have.

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* 7. Are you an employee of DPSS (County of Riverside)?

Yes

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* 8. May we contact you for additional details about your experience? If so, please enter your full name and email address below.

Name

Email Address